Sales Development Representatives

Shopify Inc.; City of Westminster; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading eCommerce company based in the United Kingdom seeks motivated Sales Development Representatives. The role involves engaging merchants, maintaining leads in CRM, and collaborating with international teams. Ideal candidates are proficient in English and a second European language, have experience in outbound sales, and possess a positive entrepreneurial mindset. This position offers a dynamic environment with professional growth opportunities.

Qualifications

• Proficiency in English and a native/bilingual level in another European language.
• Experience and knowledge of the EMEA market required.
• Demonstrated ability to thrive in fast-paced environments.

Responsibilities

• Identify merchants and create compelling messaging to spark interest.
• Maintain engagement with leads through CRM.
• Collaborate with global teams to enhance processes.

Skills

Proficiency in English

Native or bilingual proficiency in German, French, Dutch, or Italian

Experience in outbound sales/business development

Experience working with international teams

Excellent written and verbal communication skills

Ability to multitask and prioritize

High energy and positive attitude

Merchant-focused mentality

Strong process improvement skills

Tools

Salesforce

Job description

We're looking for highly motivated sales professionals to become Sales Development Representatives within our Sales Acceleration teams, offering various crucial roles.

Sales Development Representative - German speaking

Responsibilities

• Identifying good fit merchants and crafting compelling messaging via email and phone to build interest in a conversation.
• Learning the intricacies of eCommerce in EMEA – who the major players are and how we can help them.
• Creating a positive and valuable first impression to merchants by providing an unrivaled experience.
• Maintaining active engagement with new and existing leads through our CRM, Salesforce.
• Triaging and connecting inquiries to the appropriate members of the Shopify Sales Reps by conducting high‑level qualifying conversations with prospective merchants.
• Contributing to building culture and upholding Shopify values in our growing EMEA region.
• Liaising with peers across the world in markets such as North America and APAC to refine processes and consistently evolve the scope of the role.
• Working with your lead to up‑skill in areas of professional and personal development, including special projects to assist and impact the Sales Delivery team in EMEA.

Qualifications

• Proficiency in English is required for all roles; additionally, a native or bilingual level of proficiency in German, French, Dutch, or Italian.
• Experience and knowledge of the EMEA market.
• Experience in an outbound sales/business development role.
• High energy and a positive attitude.
• Merchant‑focused mentality.
• Experience working with international teams.
• Demonstrated excellent written and verbal communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Highly motivated, driven, and self‑starting – able to hit the ground running.
• Ability to thrive in a fast‑paced environment and live in the grey.
• Strong process improvement skills to help develop the role as the business changes.
• Understanding of customer needs and ability to meet those needs with proper introductions to our Shopify Sales Reps.
• Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale their potential.
• About You: You care deeply about making commerce better for everyone, excel in professional and personal hypergrowth, keep up with an unrelenting pace, are resilient and resourceful, bring critical thought and opinion, use AI tools reflexively, embrace differences and disagreement to get things done, work digital‑first.

About Us

Since 2006, we’ve grown to over 8,300 employees and generated over $1 trillion in sales for millions of merchants in 175 countries. This is life‑defining work that directly impacts people’s lives and transforms your own. We empower entrepreneurs and enterprises to scale their potential, putting the power of the few in the hands of many.