Sales Consultant

Neve Jewels Group; Belfast; On-site; GBP 26,000; Full time

Job summary

A luxury jewellery retailer is seeking a Sales Consultant in Belfast. This full-time position offers a competitive salary up to £25,500 annually, with commission opportunities. Ideal candidates will have 1-2 years of experience in luxury retail and a passion for jewellery. You'll engage with clients, provide exceptional service, and exceed sales targets. Benefits include 20 days of holiday, private healthcare, and employee discounts.

Benefits

Competitive salary

Commission

20 days holiday plus 8 days bank holiday

Private healthcare

Company pension

Employee discount

Private medical insurance

Referral programme

Qualifications

• Minimum 1-2 years sales experience in luxury retail, preferably in jewellery.
• Experience with high-end clientele is advantageous.
• Confident telephone manner.

Responsibilities

• Greet clients with warmth and professionalism.
• Develop a comprehensive understanding of the jewellery collection.
• Meet and exceed individual and team sales targets.

Skills

Sales experience in luxury retail

Excellent interpersonal skills

Strong attention to detail

Proactive team player

Effective communication skills

Job description

Date posted: 3 October 2025

Pay: Up to £25,500.00 per year

Job Description: Sales Consultant

Hours: 40 hours over 5 days, working any 5 out of 7 days including bank holidays and weekends.

Salary: Basic salary up to £25,500 per annum with the opportunity to earn commission and rewards.

The Company

Established in 2018, here at Austen & Blake, we create made‑to‑order diamond jewellery with the support of talented craftspeople, bringing more than 200 years of experience to the realisation of our customers dreams. Be it a stunning ring, an elegant necklace or beautiful earrings, Austen & Blake craftspeople help people translate feelings into jewellery every day.

About this role

We are looking for a luxury Jewellery Sales Consultant to join our successful sales team based in Southampton.

Join us and be a part of our pursuit striving for excellence and work together with an exceptional team dedicated to delivering unparalleled beauty, craftsmanship, and joy to our loyal customers.

How you’ll contribute

• Client Engagement & Consultation: Greet clients with warmth and professionalism, building genuine relationships by actively listening to their needs.
• Product Knowledge: Develop a comprehensive understanding of our jewellery collection, including materials, design details, and craftsmanship.
• Sales Performance: Proactively meet and exceed individual and team sales targets while maintaining a consultative, customer‑centric approach.
• Customer Experience: Deliver exceptional service at all times, handling inquiries, resolving concerns, and creating an environment where clients feel valued.
• Brand Ambassadorship: Embody the essence of our brand, maintain an elegant appearance, and demonstrate passion for luxury jewellery.
• Collaboration: Work closely with team members and other departments to share insights, contribute to visual merchandising, and enhance the overall customer experience.
• Problem Solving: Employ critical thinking to identify solutions.
• Flexibility: Adapt quickly to the changing needs of the role.
• Tech Savvy: Keen interest in new software and quick learning of new systems.

Qualifications, Skills & Experience

• Minimum 1‑2 years sales experience in luxury retail, preferably in jewellery, with a proven track record of achieving and surpassing sales targets.
• Experience liaising with high‑end clientele is advantageous.
• Confident telephone manner.
• Proactive team player.
• Excellent interpersonal, listening, communication and relationship‑building skills.
• Passion for luxury products and an innate sense of style.
• Strong attention to detail and keen eye for aesthetics.
• Ability to work in a fast‑paced, dynamic environment while maintaining professionalism.
• Proactive and results‑driven attitude with a desire to exceed customer expectations.

Benefits

• Competitive salary
• Commission
• 20 days holiday plus 8 days bank holiday pro rata
• Private healthcare
• 24hr Employee Assistance Programme
• Company pension
• Employee discount
• Private medical insurance
• Referral programme

Company discount

Neve Jewels Group is an equal opportunity employer. We are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.

Job Type

Full‑time

Experience

• Jewellery: 2 years (preferred)

Licence / Certification

Right to work in the UK (preferred)

Work Location

In person