Sales Colleague - Peak

Dixons Carphone; Orpington; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading technology retailer in Orpington is seeking a Retail Sales Colleague to provide excellent customer service and support. The role requires a keen interest in technology and the ability to achieve sales targets. With 8-15 hours of work per week, colleagues enjoy benefits such as product discounts, annual leave, and a performance-related bonus. Join the team and develop your skills in a supportive environment.

Benefits

30 days of annual leave

Monthly performance-related bonus

Product discounts

Wellbeing initiatives

Qualifications

• Comfortable achieving personal sales and service targets.
• Confident working across all parts of the store.

Responsibilities

• Ask the right questions to match customers with products.
• Make every customer interaction memorable.
• Contribute towards the overall sales performance.

Skills

Approachable and friendly

Keen to learn about the latest technology

Team player

Job description

Overview

8-15 hours per week, with flexibility to work additional hours. £12.21 per hour plus an average bonus per hour of 89p (rising to £12.51 on successful completion of probation period). Plus an additional London allowance of £1.00 per hour.

Role overview

As a Retail Sales Colleague you don't need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we'll give you the confidence you need to ensure your recommendations are top notch.

Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.

Responsibilities

• As part of this role, you’ll be responsible for:
• Asking the right questions to match customers with products.
• Making every customer interaction memorable.
• Offering support services like delivery and installation, recycling and ways to pay.
• Contributing towards the overall sales performance of the store.
• Working across different departments and product ranges.
• Supporting with the running of the store by completing operational tasks.

Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won’t want to do anything else.

Requirements

• Approachable and friendly.
• Keen to learn about the latest technology.
• Comfortable achieving personal sales, service and customer experience targets.
• A strong team player, confident working across all parts of the store and winning as a team.

Benefits

• 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme for permanent colleagues.
• Monthly performance-related bonus.
• Product discounts on the latest tech.
• A range of wellbeing initiatives.

Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life. Where possible, we’ll offer you the flexibility to help fit your work around your other commitments, with the support of your manager.

Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Inclusion and accessibility

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. If you need any additional assistance with your application please email [e-mail] and we’ll do our best to help.