Sales Associate London Neal Street (M/F/D) | Part-Time | March - September

BIRKENSTOCK; Greater London; On-site; GBP 20,000 - 30,000; Part time

Job summary

A global footwear brand located in Greater London is seeking a Customer Service Representative who will provide a successful customer experience through expert personal service. Responsibilities include presenting products attractively and handling cash register tasks. Candidates should have initial experience in high-quality retail and possess strong communication skills, with English fluency preferred and knowledge of additional languages as an advantage. This role requires flexibility for scheduling between May and September.

Benefits

Dynamic work environment

Design freedom

Authentic corporate culture

Development opportunities

Qualifications

• Initial professional experience in high-quality retail.
• Strong interpersonal skills and eagerness to learn.
• Ability to work flexibly during weekdays and weekends.

Responsibilities

• Ensure a successful customer experience through personalized service.
• Convey the value of products as a brand ambassador.
• Process daily closings and refunds accurately.
• Maintain a positive attitude in hectic situations.
• Present products according to the specified guidelines.
• Assist with storage tasks and replenishment of goods.

Skills

Customer experience

Cash register system

Communication skills

Attention to detail

Teamwork

Language skills (English and others)

Job description

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

YOUR TASKS:

• You ensure an all-round successful customer experience, offering a both comprehensive and personal service through your expertise and open personality.
• As our brand ambassador, you convey the value and quality of our products through your competent support.
• You are confident in using our cash register system and process daily closings, exchanges or refunds precisely and responsibly.
• Even in hectic situations, you keep an overview and your good mood.
• With skill and attention to detail, you ensure that our products are presented in an inviting way in accordance with the specified guidelines.
• Together with your colleagues, you will carry out general storage tasks and replenish the goods on the shop floor.

YOUR PROFILE:

• Initial professional experience in high-quality (shoe) retail
• You love being in contact with people, are eager to learn and enjoy being a competent contact person for our customers
• You inspire not only your colleagues, but also our customers with your positive personality
• You can support us reliably and flexibly between May and September, both during the week and the weekends.
• Very good English skills; other languages are an advantage
• Finally, you are just as enthusiastic about our products as we are, can identify with the Birkenstock brand and are keen to make a difference together with us!

WE OFFER:

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application!
Please hand in your application in English.