Sales Associate III - CE UK Bicester (32 Hours)

Tapestry, Inc.; Bicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading luxury retailer in the United Kingdom is seeking a Sales Associate to enhance store performance by achieving sales goals and delivering exceptional customer service. The ideal candidate will demonstrate strong sales behaviors, engage effectively with customers, and possess a background in retail, particularly in a luxury environment. This role is integral to representing the brand and ensuring customer satisfaction.

Qualifications

• Very good English proficiency is essential.
• Previous retail service experience is essential.
• Background in luxury retail is desirable.

Responsibilities

• Contribute to store goals in sales and service.
• Meet personal sales and productivity goals.
• Act as brand ambassador and represent Coach.

Skills

Understand individual productivity impact

Behave like a brand ambassador

Model sales behaviours

Maintain high energy

Achieve sales goals

Work with multiple customers

Anticipate and meet customer needs

Service customers per Coach standards

Participate as a team member

Demonstrate professional ethics

Job description

Overview

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Location: Bicester, OXF, GB

Company: Tapestry

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Role

SALES ASSOCIATE

Primary Purpose

The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

Profile

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and supports management decisions;
• Demonstrate professional ethics.

Further requirements

• Very good English proficiency (essential);
• Previous experience in a retail service environment (essential);
• Background in working in luxury retail (desirable);
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, colour, creed, religion, ethnicity, national origin, alien, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

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