Sales Assistant

Wolseley UK Limited; Lytham St Annes; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Enhanced maternity / adoption leave

Discounts (online and high street)

Healthcare access

YuLife app

Cycle to Work scheme

Job summary

Wolseley UK Limited, via Plumb Centre, is recruiting for a Sales Assistant at the Blackpool branch. The role focuses on counter-based customer service, product recommendations, and handling inquiries to secure sales.

You will also perform light warehouse duties, including stock checks and order picking, with a 40-hour week schedule and occasional Saturday mornings. The company emphasizes training, benefits, and career development.

Qualifications

• Experience in face-to-face sales and customer service.
• Warehouse experience preferred.
• Strong customer service mindset and teamwork.

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations.
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
• Making outbound phone calls to previous customers to regain their business.
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers.
• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets.

Skills

Face-to-face sales

Customer service

Team player

Job description

Salary: £26,695 + Bonus + Excellent Benefits Sales Assistant - Blackpool (FY3 7UN) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Benefits

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• and more!

As a Sales Assistant based in our Blackpool branch, you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets

This is a full time permanent role working 40 hours per week, Monday to Friday between 07.00am - 5.00pm and 1 in 4 Saturday mornings 08.00am - 12.00pm.

Requirements

• Previous Face to Face sales and customer service experience is preferable
• Some warehouse experience
• The ability to deliver outstanding customer service
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic

Wolseley UK is the country's largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.