Sales Assistant

Wolseley UK Limited; Bishop's Stortford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave increasing with service

Generous pension matched up to 9%

Bonuses potential

Healthcare access

Staff discounts (online & high street)

Cycle to Work scheme

Job summary

Plumb Centre in Bishops Stortford is hiring a Sales Assistant to help customers at the trade counter, advise on products, and drive sales.

This full-time role offers a £26,695 salary plus bonus and benefits, including a generous pension, annual leave, and staff discounts. It also provides wellbeing perks and opportunities to develop skills within the Wolseley Group.

Qualifications

• Plumbing & heating knowledge is ideal.
• Previous face-to-face sales and customer service experience.
• Warehouse experience and ability to handle stock.
• Strong customer service skills and team mentality.
• Willingness to learn with a positive attitude.

Responsibilities

• Serving customers on the trade counter by understanding their needs and giving product advice.
• Responding to customer enquiries by phone and email promptly and courteously.
• Making outbound calls to previous customers to regain business.
• Identifying and pursuing opportunities to drive sales within the branch.
• General warehouse duties including stock bookings, put-away, and picking/packing.

Skills

Plumbing knowledge

Face-to-face sales

Customer service

Warehouse experience

Team player

Eagerness to learn

Job description

Salary: £26,695 + Bonus + Excellent Benefits

Sales Assistant - Bishops Stortford (CM23 5PJ) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in our Bishops Stortford branch you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets

This is a full time permanent role working 40 hours per week, Monday to Friday between 07.00am - 5.00pm and a maximum of 2 Saturday mornings a month 08.00am - 12.00pm.

And here’s what we’d like you to have:

• Plumbing & Heating knowledge is ideal
• Previous Face to Face sales and customer service experience
• Warehouse experience
• The ability to deliver outstanding customer service
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.