Sales Assistant

PLUMB CENTRE; Kidderminster; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus opportunities

Discounts

Maternity/adoption leave

Job summary

Plumb Centre in Kidderminster is seeking a Sales Assistant to help customers on the trade counter, advise on products and drive branch sales. The role requires a proactive, customer-focused approach and a willingness to learn.

You will also handle enquiries by phone and email, perform some warehouse duties, and work a 40-hour week Mon-Fri with alternating Saturday mornings. Plumbing knowledge is ideal, and a bonus scheme and benefits are described in the advert.

Qualifications

• Previous face-to-face sales and customer service experience.
• Warehouse experience.
• Plumbing & heating knowledge is ideal.
• Able to deliver outstanding customer service.
• Team player who supports all areas to keep the branch running.
• Eager to learn with a positive attitude and strong work ethic.

Responsibilities

• Serve customers on the trade counter with product recommendations.
• Respond to customer enquiries via phone and email promptly and courteously.
• Make outbound calls to previous customers to regain their business.
• Identify and pursue opportunities to drive sales within the branch.
• General warehouse duties including stock booking, putting away, picking and packing orders (heavy stock).
• Full-time role; 40 hours/week, Mon-Fri 07:30–16:30 with alternate Sat 08:00–12:00.

Skills

Face-to-face sales

Customer service

Team player

Plumbing knowledge

Warehouse experience

Willing to learn

Job description

As a Sales Assistant based in our Kidderminster branch you'll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets.

  Plumbing & Heating knowledge is ideal

• Previous Face to Face sales and customer service experience
• Warehouse experience
• The ability to deliver outstanding customer service
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic.

  £26,695 + Bonus + Excellent Benefits

Sales Assistant - Kidderminster (DY10 1HY) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap - including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts., This is a full time time permanent role working 40 hours per week, Monday to Friday 07.30am - 4.30pm and alternate Saturday mornings 08.00am - 12.00pm.