Sales Assistant

Wolseley Group; Brighton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual leave

Pension (matched up to 9%)

Bonuses

Maternity/adoption leave

Discounts (online & high street)

Healthcare & wellbeing app

Job summary

Plumb Centre in Brighton is recruiting for a Sales Assistant. You will serve customers at the trade counter, answer inquiries by phone and email, and drive branch sales while maintaining a high standard of service.

The role involves light warehouse duties, order picking/packing, and delivering with a 3.5T van to sites and residences. A proactive, team-focused attitude is essential.

Qualifications

• Previous face to face customer service/sales experience is essential.
• Prior industry or trade experience would be advantageous.

Responsibilities

• Serving customers on the trade counter by understanding their needs and making product recommendations.
• Responding to customer enquiries via phone and email promptly and courteously.
• Proactively contacting customers to build relationships and drive branch sales.
• Assisting with warehouse duties including picking/packing and handling deliveries.
• Driving a 3.5T van to deliver plumbing and heating supplies to customers.
• Maintaining high standards in the branch.

Skills

Face to face customer service

Sales experience

Industry experience

Team player

Positive attitude

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Sales Assistant - Brighton - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in Brighton, you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations.

• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.

• Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending.

• Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets.

• Driving a 3.5T van to deliver plumbing and heating supplies to our customers including building sites, business and private residences.

• Ensuring high standards are maintained in the branch.

This is a full time permanent role working 40 hours per week Monday - Friday 07:30-16:30 or 08:00-17:00 with 1hrs break and 2 in 7 Saturday 08:00-12:00 paid as overtime.

And here’s what we’d like you to have:

• A Full UK Manual Driving Licence would be advantageous.

• Prior industry or trade experience would be advantageous.

• Previous Face to Face customer service/sales experience is essential,

• Prior warehouse experience would be ideal.

• Willingness to work as a part of a team and to take on a diverse role.

• Proactive and eager to learn, demonstrating a positive attitude and strong work ethic.