Sales Assistant

Wolseley; Glasgow; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses potential

Maternity / Adoption leave

Discounts (online & high street)

Healthcare

YuLife app

Cycle to Work

Job summary

Wolseley in Glasgow is seeking a Sales Assistant to support trade customers on the counter, provide product recommendations and quotes, and build lasting relationships to drive repeat business. The role includes warehouse duties and a requirement for strong customer service experience.

You will work a full-time schedule, 40 hours per week, Monday to Friday with Saturday mornings on a rota, and join a company offering competitive pay, benefits, and opportunities for development in a leading UK

Qualifications

• Plumbing and heating industry or merchant experience is beneficial but training will be provided.
• Retail sales and customer service experience required or preferred.
• Previous warehouse experience is helpful.
• Strong work ethic and eagerness to get stuck into all branch areas.

Responsibilities

• Serve customers on the trade counter with product recommendations and quotations.
• Build relationships to drive repeat business and maximise lifetime value.
• Respond to enquiries via phone and email with prompt, courteous quotes.
• Handle general warehouse tasks: stock booking, put-away, picking and packing.

Skills

Retail sales

Customer service

Communication

Job description

Salary: £26,695 + Bonus + Excellent Benefits Sales Assistant - Glasgow - Plumb Centre

So, who are we? We are Wolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more.

Benefits

• annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme and more

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations and quotations.
• Building relationships with customers with the aim of driving repeat business, enhancing customer experience, and maximising lifetime value
• Responding to customer enquiries via phone & email providing quotes promptly and courteously, with a proactive attitude.
• General warehouse duties including booking incoming stock onto the systems and putting it away and picking & packing customer orders which will involve manual handling of heavy items.

Qualifications

• Plumbing and heating industry or merchant experience is beneficial but not essential as comprehensive training will be provided.
• Retail sales and customer service experience.
• Previous warehouse experience.
• A strong work ethic and an eagerness to get stuck into all areas of the branch.

Contract: This is a full time role working 40 hours per week Monday to Friday between 07.30am - 5.00pm, plus Saturday mornings on a rota basis 08.00am - 12.00pm paid as overtime.

Location: Sales Assistant based in Glasgow.

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.