Sales Assistant

British Heart Foundation; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A charitable organization in Beckenham is seeking a part-time Sales Assistant to join their retail team. The role involves ensuring high customer service standards, maximizing sales, and assisting in store operations. The ideal candidate should be collaborative and eager to deliver excellent service. This permanent position offers generous benefits including 38 days of annual leave and a 25% staff discount.

Benefits

38 days annual leave

25% staff discount

Health cash plan

Pension with employer contribution up to 10%

Life assurance

Discount options for gym membership

Discounts with a range of retailers

Qualifications

• Desire to achieve excellent customer service.
• Ability to work collaboratively with a team.

Responsibilities

• Ensure highest standard of customer service.
• Achieve maximum sales.
• Assist in all store operating procedures.

Skills

Customer service

Collaboration

Job description

Would you like to be part of a retail team that are community based, offer amazing choice and genuine sustainability? Look no further – join us as a Sales Assistant in our store in Beckenham.

This is a part time role working 13 hours a week on a rota basis in one of our busy home stores, and is a permanent contract.

About the role

When it comes to generating stock, maximising value, and building customer loyalty, we put a lot of trust in our retail staff. Our Sales Assistants work alongside the management team and volunteers to drive shop performance. As a Sales Assistant you will be involved in all aspects of a customer focussed role such as:

• Ensuring highest standard of customer service
• Achieving maximum sales
• Assisting in all store operating procedures such as sorting donations, stock rotation, deliveries, merchandising, pricing, and shop‑floor replenishment
• Liaising with the E‑Commerce team to maximise online sales

As a Keyholder, you will be responsible for the store when there isn't a manager on duty, and this may involve lone working. Therefore, applicants must be 18+ years old.

About you

Previous experience in retail is not essential. However, the desire to achieve the absolute best in customer service is. You will have the ability to work collaboratively with others and be comfortable guiding the activity of volunteer team members.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave
• 25% staff discount
• Health cash plan
• Pension with employer contribution up to 10%
• Life assurance
• Discount options for gym membership
• Discounts with a range of retailers