Sales Assistant

Wolseley Group; Exeter; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Healthcare access

YuLife app

Cycle to Work

Job summary

Plumb Centre, part of the Wolseley Group, is seeking a Sales Assistant at Sowton to assist trade customers with product recommendations and prompt enquiries.

This full-time role involves working 40 hours per week, including occasional Saturdays, and may require basic warehouse duties while maintaining high branch standards.

Qualifications

• Prior industry or trade experience is advantageous
• Previous Face to Face customer service/sales experience is essential
• Willingness to work as a part of a team and to take on a diverse role
• Proactive and eager to learn, demonstrating a positive attitude and strong work ethic

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
• Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
• Ensuring high standards are maintained in the branch

Job description

Salary: £26,695 + Bonus + Excellent Benefits

Sales Assistant - Sowton - Plumb Centre

So, who are we?

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the £26,695 salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in Sowton, you’ll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending
• Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets
• Ensuring high standards are maintained in the branch

This is a full time permanent role working 40 hours per week Monday - Friday between 07.30am - 5.00pm and the occasional Saturday 08.00am - 12.00pm.

And here’s what we’d like you to have:

• Prior industry or trade experience is advantageous
• Previous Face to Face customer service/sales experience is essential
• Willingness to work as a part of a team and to take on a diverse role
• Proactive and eager to learn, demonstrating a positive attitude and strong work ethic