Sales Assistant

Wolseley; Newtownabbey; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Annual leave

Pension (matched up to 9%)

Bonus potential

Healthcare

Cycle to Work

Discounts

Job summary

Plumb Centre in Belfast is recruiting a Sales Assistant to support customers at the trade counter, provide product recommendations, and respond promptly to enquiries by phone and email. The role involves basic warehouse duties and aiding in daily branch operations.

We value plumbing knowledge, face-to-face sales experience, and a proactive, team-based attitude. The role offers a competitive salary, bonus potential, and a strong benefits package including pension, healthcare, and discounts.

Qualifications

• Plumbing and heating knowledge preferred.
• Frontline sales and customer service experience required.
• Warehouse experience beneficial.
• Willing to assist across the branch to ensure smooth operations.
• Able to lift heavy items.

Responsibilities

• Serve customers at the trade counter by identifying needs and recommending products.
• Respond to customer enquiries via phone & email promptly and courteously.
• Make outbound calls to previous customers to regain business.
• Identify and pursue sales opportunities within the branch, engaging both new and existing customers.
• Perform general warehouse duties including stock bookings, put-away, and picking/packing orders.

Skills

Plumbing knowledge

Face-to-face sales

Customer service

Warehouse experience

Team player

Eager to learn

Heavy lifting

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Sales Assistant Belfast (BT3 9AR) Plumb Centre

So, who are we?

We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in Belfast, youll be responsible for:

• Serving customers on the trade counter by identifying their requirements and providing product recommendations.

• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude

• Making outbound phone calls to previous customers to regain their business

• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers

• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets

This is a full time, permanent role working 40 hours a week, Monday to Friday between 08:00 - 17:00. Overtime may be required.

And heres what wed like you to have:

• Plumbing & Heating knowledge is ideal

• Previous Face to Face sales and customer service experience

• Warehouse experience

• The ability to deliver outstanding customer service

• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch

• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic

• To be comfortable lifting heavy items