Sales Advisor - Bury St Edmunds (8 hours)

Rituals UK & Ireland (B Corp); Bury St Edmunds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading retail brand is looking for a Rituals Advisor for their new store in Bury St Edmunds. The ideal candidate will have retail or hospitality experience, a customer-service mentality, and the ability to create memorable experiences for customers. Responsibilities include engaging customers, advising on products, and maintaining store standards. Benefits include training and development opportunities, a competitive bonus scheme, and perks like employee discounts and a quarterly product allowance.

Benefits

Training and development opportunities

Competitive bonus scheme

Rituals employee discount

Quarterly product allowance

Numerous wellbeing initiatives and EAP

Company & Team Events

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Enthusiasm for customer interactions and problem-solving.

Responsibilities

• Engage directly with customers and advise them on products.
• Turn every interaction into a memorable experience.
• Follow store operational and safety procedures.
• Maintain store cleanliness and visual merchandising standards.

Skills

Customer-service mentality

Team-player’s work ethic

Decision making

Problem-solving skills

Attention to detail

Job description

Overview

Ready to be the face of our brand and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.

This position is for our brand new store opening in Bury St Edmunds, Suffolk. Address: THE ARC SHOPPING CENTRE, BURY ST EDMUNDS.

Responsibilities

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. You’ll work with your Store Manager and Assistant Store Manager to reach personal goals and the store targets. You’ll interact with customers daily and provide a best-in-class customer experience. You’ll follow store operational and safety procedures and keep the store clean and tidy according to company visual merchandising standards.

You are energetic, professional, and excited about our brand. You know how to share that excitement by showing customers how our products can make them feel even better.

Requirements

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and a team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organized and structured.

Benefits

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events

All your information will be kept confidential according to EEO guidelines.