Sales Advisor

Hendy Group; Hurn; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Bespoke induction/ training

Life Insurance

Bupa Healthcare

Pension scheme

25 days holiday (plus bank holidays)

Job summary

Hendy Group in Christchurch is seeking a New & Used Car Sales Advisor to join our team. You will build rapport with customers, assess needs, and recommend suitable vehicles and financing options, including trade-ins, while achieving sales targets.

The role offers a starting salary of £25,500 with uncapped commission, a 40-hour week, and a structured induction programme at our Portsmouth training academy. A full UK driving licence is required.

Qualifications

• A full UK driving licence is required.
• Experience in customer-facing roles preferred.
• Automotive industry experience is a plus but not required.

Responsibilities

• Build rapport with customers and assess needs to recommend products.
• Negotiate sale price and trade-ins.
• Calculate finance payments and arrange financing.
• Meet or exceed sales targets and profit margins.
• Upsell accessories and aftersales services.
• Coordinate appointments and test drives.
• Prepare vehicle orders and paperwork with accuracy.

Skills

Excel

Vehicle sales experience

Customer service

Education

UK driving licence

Job description

Hendy Induction - please be advised that any new starters joining the business in their first week will be expected to attend a structured induction programme that will involve 2 days at our training academy in Portsmouth. More details will be shared at interview. The Sales Advisor Opportunity: In this New & Used Car Sales Advisor role you will:

Job Responsibilities

• Build rapport with customers and, using sound knowledge, accurately assess their needs and recommend the most suitable products and services;
• Negotiate the sale price of the vehicles including possible trade-in values;
• Calculate finance payments including cash or car loans;
• Maximise every sales opportunity to achieve vehicle sales and profit targets;
• Upsell accessories and additional aftersales services;
• Proactively prospect new and existing customers to maintain your database and ensure repeat business;
• Create and coordinate customer appointments, schedule test drives and arrange handover appointments;
• Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements., Successful candidates will be subject to appropriate pre-employment checks, including right to work verification and DBS checks.
• Have a real drive and desire to produce results;
• Able to build outstanding customer relationships;
• Have a stable working history;
• Be a customer service champion where you exceed your customers' expectations in every element of their buying experience;
• Confident Excel user;
• Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a good sales track record outside of the industry;

Qualifications

• A full UK driving licence.

Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

Salary

• £25,500 per year
• Permanent
• Full-time
• 13 hours ago
• Starting salary of £25,500, plus uncapped commission.
• 40 hour working week.

In addition, you can expect the following benefits:

Benefits

• Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
• Enhanced family leave benefit.
• Life Insurance;
• Bupa Healthcare Cash Plan for you and your family;
• Opportunity to join the company pension scheme;
• 25 days holiday (plus bank holidays), increasing with length of service;
• Discounts on new vehicle, used vehicle, service and parts purchases;
• Various perks and discounts with high street and online retailers and services.

Driven? Ambitious? Passionate about what you do? Prepared to be an expert in your field? If you've answered yes to all of these then we have an exciting and rewarding career just waiting for you. We have an excellent opportunity to join our New & Used Car Sales team at Jaguar Land Rover in Christchurch. The Rewards: As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment.