Sales Administrator: Client Relations & Order Fulfillment

Pertemps Black Country Perms; Aldridge; On-site; GBP 28,000 - 30,000; Full time

Job summary

Pertemps Black Country Perms in Aldridge is hiring a Sales Administrator to join a busy team. The role involves handling customer enquiries, processing orders, and following up on quotations to ensure smooth delivery and excellent service.

You will build strong customer relationships, manage multiple tasks, and work closely with other departments. Monday–Friday, office-based, £28,000–£30,000 per year.

Qualifications

• Experience in sales administration, customer service, or order processing.
• Confident communicator who builds positive working relationships.
• Strong organisational skills and ability to manage multiple tasks.
• Proactive problem solving and attention to detail.

Responsibilities

• Build relationships with customers, acting as a reliable point of contact.
• Handle customer enquiries by phone and email with timely updates.
• Process orders accurately from enquiry to delivery.
• Prepare quotations and follow up to convert opportunities to orders.
• Keep customer records and internal systems up to date.
• Collaborate with colleagues across departments to meet customer expectations.
• Support the wider sales team with day-to-day administration.

Skills

Customer service

Order processing

Quotations

Communication

Tools

Sage

CRM software

Microsoft Office

Job description

Pertemps Black Country Perms in Aldridge is hiring a Sales Administrator to join a busy team. The role involves handling customer enquiries, processing orders, and following up on quotations to ensure smooth delivery and excellent service.

You will build strong customer relationships, manage multiple tasks, and work closely with other departments. Monday–Friday, office-based, £28,000–£30,000 per year.