Sales Admin & Customer Support Specialist

Pertemps Black Country Perms; Stafford; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

28 days holiday

Contributory pension

On site parking

Full training and ongoing support

Welcoming team

Modern working environment

Office-based role, Mon-Fri 9am-5pm

Job summary

Pertemps Black Country Perms is looking for a friendly Sales Administrator to join our growing team in the UK. The role involves speaking with customers by phone and email, processing orders and handling inquiries.

You will support trade and retail customers, maintain records, and work closely with purchasing, warehouse and design teams, providing general administrative support to the sales department. A confident, detail‑oriented team player is ideal.

Qualifications

• Experience in customer service or sales administration.
• Able to manage a busy workload.
• Confident and professional communication.
• Attention to detail with good organisational skills.

Responsibilities

• Speaking with customers by phone and email.
• Processing customer orders.
• Answering product and order enquiries.
• Supporting our trade and retail customers.
• Following up on quotations and sales enquiries.
• Keeping customer records up to date.
• Working closely with purchasing, warehouse and design teams.
• Providing general administrative support to the sales department.

Skills

Customer service

Sales admin

Organised

Team player

Tools

Microsoft Office

Sage

CRM systems

Job description

Pertemps Black Country Perms is looking for a friendly Sales Administrator to join our growing team in the UK. The role involves speaking with customers by phone and email, processing orders and handling inquiries.

You will support trade and retail customers, maintain records, and work closely with purchasing, warehouse and design teams, providing general administrative support to the sales department. A confident, detail‑oriented team player is ideal.