Sales Administrator

Pertemps Black Country Perms; Aldridge; Sur place; GBP 28 000 - 30 000; Plein temps

Résumé du poste

Pertemps Black Country Perms in Aldridge is hiring a Sales Administrator to join a busy team. The role involves handling customer enquiries, processing orders, and following up on quotations to ensure smooth delivery and excellent service.

You will build strong customer relationships, manage multiple tasks, and work closely with other departments. Monday–Friday, office-based, £28,000–£30,000 per year.

Qualifications

• Experience in sales administration, customer service, or order processing.
• Confident communicator who builds positive working relationships.
• Strong organisational skills and ability to manage multiple tasks.
• Proactive problem solving and attention to detail.

Responsabilités

• Build relationships with customers, acting as a reliable point of contact.
• Handle customer enquiries by phone and email with timely updates.
• Process orders accurately from enquiry to delivery.
• Prepare quotations and follow up to convert opportunities to orders.
• Keep customer records and internal systems up to date.
• Collaborate with colleagues across departments to meet customer expectations.
• Support the wider sales team with day-to-day administration.

Connaissances

Customer service

Order processing

Quotations

Communication

Outils

Sage

CRM software

Microsoft Office

Description du poste

Sales Administrator

Aldridge

£28,000 - £30,000 per annum

Monday to Friday, 9:00am - 5:00pm

Permanent, Full Time, Office Based

Do you enjoy getting to know your customers, building relationships and being the person they know they can rely on?

We're working with a growing, well-established business in Aldridge that's looking for a Sales Administrator to become part of their friendly team. From handling customer enquiries and processing orders to following up on quotations, you'll play an important role in keeping things running smoothly and making sure customers receive a great service.

If you're someone who enjoys variety, takes pride in being organised and likes seeing a job through from start to finish, this could be a great opportunity for you.

What You'll Be Doing

• Building strong relationships with existing customers, becoming a familiar and reliable point of contact.
• Managing customer enquiries via telephone and email, providing helpful information and timely updates.
• Processing orders accurately and ensuring everything runs smoothly from enquiry through to delivery.
• Preparing quotations and following up on enquiries to help turn opportunities into orders.
• Keeping customer records and internal systems accurate and up to date.
• Working closely with colleagues across different departments to resolve queries and meet customer expectations.
• Supporting the wider sales team with day-to-day administration and ensuring nothing gets missed.

What We're Looking For

• Previous experience in sales administration, customer service, order processing or a similar position.
• Someone who genuinely enjoys speaking with customers and building positive working relationships.
• A confident communicator who is friendly, professional and approachable.
• Strong organisational skills with the ability to manage different tasks and priorities.
• Good attention to detail and a proactive approach to problem-solving.
• Comfortable using Microsoft Office, with Sage or CRM experience being an advantage.
• A team player who is happy to get involved and support colleagues when needed.