Sales Administrator – Office-Based, Customer‑Driven

Pertemps Black Country Perms; England; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

28 days holiday

Contributory pension

On-site parking

Full training

Friendly team

Modern office

Job summary

Pertemps Black Country Perms is seeking a friendly Sales Administrator to join our busy team in the office. You will handle customer calls, process orders, respond to enquiries and support purchasing, warehouse and design teams.

We value organisation, accuracy and a positive mindset. The role runs Monday to Friday, 9am–5pm, with 28 days holiday, on-site parking, full training and a contributory pension in a welcoming office environment.

Qualifications

• Friendly, confident and professional.
• Well organised with great attention to detail.
• Comfortable with Microsoft Office.
• A team player with a positive attitude.
• Able to manage a busy workload.
• Experienced in customer service or sales administration; Sage or CRM experience is an advantage but not essential.

Responsibilities

• Speaking with customers by phone and email.
• Processing customer orders.
• Answering product and order enquiries.
• Supporting our trade and retail customers.
• Following up on quotations and sales enquiries.
• Keeping customer records up to date.
• Working closely with our purchasing, warehouse and design team.
• Providing general administrative support to the sales department.

Skills

Customer service

Sales administration

MS Office

Sage/CRM experience

Team player

Organisation

Tools

Sage

CRM systems

Job description

Pertemps Black Country Perms is seeking a friendly Sales Administrator to join our busy team in the office. You will handle customer calls, process orders, respond to enquiries and support purchasing, warehouse and design teams.

We value organisation, accuracy and a positive mindset. The role runs Monday to Friday, 9am–5pm, with 28 days holiday, on-site parking, full training and a contributory pension in a welcoming office environment.