Sales Administrator

Pertemps Bond; Walsall; On-site; GBP 28,000 - 30,000; Full time

Job summary

Pertemps Bond is recruiting a Sales Administrator in Aldridge to support customers from initial enquiry to delivery. You will handle customer inquiries by phone and email, process orders, and prepare quotations, ensuring accurate records and timely updates.

Working Monday to Friday, 9:00am - 5:00pm, this permanent, office-based role offers the chance to join a friendly team and contribute to great service. The successful candidate will be organised, proactive and confident in communicating with

Qualifications

• Experience in sales administration or order processing.
• Strong communication and relationship-building skills.
• Proficient with Microsoft Office and CRM/Sage is a plus.
• Organised with attention to detail.

Responsibilities

• Handling customer enquiries via telephone and email.
• Processing orders accurately from enquiry to delivery.
• Preparing quotations and following up on enquiries.
• Maintaining accurate customer records and updating systems.
• Collaborating with colleagues across departments to resolve queries.

Skills

Customer service

Order processing

CRM software

Microsoft Office

Communication

Organisation

Tools

Sage

CRM system

Microsoft Office

Job description

Sales Administrator

Aldridge | £28,000 - £30,000 per annum | Monday to Friday, 9:00am - 5:00pm | Permanent, Full Time, Office Based

Do you enjoy getting to know your customers, building relationships and being the person they know they can rely on?

We're working with a growing, well-established business in Aldridge that's looking for a Sales Administrator to become part of their friendly team. From handling customer enquiries and processing orders to following up on quotations, you'll play an important role in keeping things running smoothly and making sure customers receive a great service.

If you're someone who enjoys variety, takes pride in being organised and likes seeing a job through from start to finish, this could be a great opportunity for you.

What You'll Be Doing

• Building strong relationships with existing customers, becoming a familiar and reliable point of contact.


• Managing customer enquiries via telephone and email, providing helpful information and timely updates.


• Processing orders accurately and ensuring everything runs smoothly from enquiry through to delivery.


• Preparing quotations and following up on enquiries to help turn opportunities into orders.


• Keeping customer records and internal systems accurate and up to date.


• Working closely with colleagues across different departments to resolve queries and meet customer expectations.


• Supporting the wider sales team with day-to-day administration and ensuring nothing gets missed.

What We're Looking For

• Previous experience in sales administration, customer service, order processing or a similar position.


• Someone who genuinely enjoys speaking with customers and building positive working relationships.


• A confident communicator who is friendly, professional and approachable.


• Strong organisational skills with the ability to manage different tasks and priorities.


• Good attention to detail and a proactive approach to problem-solving.


• Comfortable using Microsoft Office, with Sage or CRM experience being an advantage.


• A team player who is happy to get involved and support colleagues when needed.