Sales Administrator

Involve Recruitment Ltd.; Wolverhampton; Presencial; GBP 24.000 - 30.000; Jornada completa

Descripción de la vacante

Involve Recruitment Ltd. in Wolverhampton partners with a leading Building Supplies company to recruit a bright and bubbly Sales Administrator. This role centers on delivering superb customer service and forward-thinking support to customers.

Typical day includes handling enquiries by phone and email, processing orders (SAGE 200), and liaising with warehouse, logistics and accounts to manage orders from start to delivery. A proactive mindset is valued.

Formación

• Experience handling customer enquiries via phone and email.
• Ability to liaise with warehouse, logistics and accounts teams.
• Proactive, customer-focused approach to orders and returns.

Responsabilidades

• Handle all customer enquiries via phone and email.
• Process orders on SAGE 200 and update customers throughout.
• Coordinate with warehouse, logistics and accounts to ensure on-time delivery.
• Manage orders from processing to delivery and handle returns/credit when needed.
• Maintain excellent customer service and communication with stakeholders.

Conocimientos

Customer service

Communication

Herramientas

SAGE 200

Descripción del empleo

Involve Recruitment (Midlands) Ltd are working with a UK leading Building Supplies company in Wolverhampton to recruit for a bright and bubbly Sales Administrator - Superb customer service and forward thinking are essentials in this role

Salary- 27,000

Monday to Friday 9am to 5pm

Daily duties include

• Responsible for all customer enquires via phone and email
• Processing orders on SAGE 200
• Liaising with other departments such as warehouse, logistics, accounts etc
• Order management from processing to Deliver - updating customer all the way
• Dealing with customer returns / credit etc

This role is all about communication - always putting the customer journey first !

Working under and exceptional Customer Service Manager, this company is growing so anyone who comes in and can think outside the box and work to exceptional standard even when the boss isn't looking will grow with them