Sales Administrator

Michael Page (UK); Wrexham; Hybrid; GBP 26,000; Full time

Job summary

An FMCG company in Wrexham is seeking a Sales Administrator to manage global customer service inquiries and support sales teams. The ideal candidate has a strong background in sales admin within the FMCG sector and excellent Excel skills. This permanent role offers a competitive salary of £26,000, hybrid working, and generous holiday allowances including a birthday day off.

Benefits

Competitive salary of £26,000

Hybrid working

25 days holiday plus Bank Holidays

Duvet Day

CSR Day

Pension

Free Parking

Qualifications

• Background in sales admin/customer service within the FMCG industry required.
• Experience dealing with a broad range of customers is ideal.
• Comfortable in a fast paced environment, able to juggle tasks.

Responsibilities

• Answer Global customer service enquiries via email and webchat.
• Process orders for B2B customers and marketplace orders.
• Support Sales Teams in the UK and US with data reports.
• Maintain product database.
• Implement Sales and Marketing Strategies.

Skills

Sales admin background

Customer service experience

Excellent Excel skills

Strong communication skills

Familiar with email marketing software

Ability to juggle tasks

Tools

E-commerce platforms

Customer portals

Job description

• Join an FMCG business growing rapidly on a Global scale
• Integral role supporting the Sales teams in the UK & US

About Our Client

This is a highly collaborative and creative team that is a joy to be a part of. They're in an exciting phase, expanding their supply into additional European countries, and so you'll be a highly valued member of the sales team in helping them ensure customers have a positive experience.

Job Description

• Answering Global customer service enquiries which may come from businesses (retailers/distributors the company have supplied to) or end users of the product. This would be predominantly via email, webchat etc.
• Processing orders and completing administrative requests for B2B customers globally - this includes marketplace orders such as Amazon and Walmart and utilising various different customer portals and systems.
• Upload and maintain product database
• Support Sales Teams in both the UK and US by providing sales/data reports - you'll need to be super excel savvy, able to do manipulate data, pull pivot tables, v look ups
• Support in ensuring the successful implementation of the Sales and Marketing Strategies to maximise profitable sales revenue and increase CTO.

The Successful Applicant

A successful Sales Administrator should have:

• A background in sales admin/customer service within the FMCG industry.
• Experience dealing with a broad range of customers (ideally businesses and end user)
• Familiar with various email marketing software and e-commerce platforms
• Excellent Excel skills
• Strong communication skills - able to communicate with a Global network
• Comfortable in a fast paced and dynamic environment - able to juggle and prioritise tasks effectively

What's on Offer

• A competitive salary of £26,000 per annum.
• Hybrid working
• Very generous holiday allowance - 25 days + Bank Holidays + Duvet Day + CSR Day + your birthday off!
• Auto Enrolment Pension
• Free Parking
• Permanent role offering stability

If you're ready to take on the challenge of becoming a Sales Administrator in Wrexham, apply today to join this exciting sector