Sales Administrator

Bayman Atkinson Smythe; Stockport; Presencial; GBP 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20 days' holiday + Bank Holidays

Company pension

Newly refurbished offices

Friendly team environment

Relaxed dress code

Descripción de la vacante

Bayman Atkinson Smythe is seeking an experienced Customer Service Advisor / Sales Administrator in Greater Manchester. The role combines customer service, sales administration and order coordination, with duties spanning inquiries, orders, quotes, CRM records and cross-functional liaison between customers, suppliers, and internal teams.

The position is based at Oldham and will relocate to Bredbury, Stockport in the New Year.

Formación

• 2+ years' experience in customer service or sales administration.
• Experience in manufacturing or logistics preferred.
• Excellent communication and interpersonal skills.
• Strong organisation and attention to detail.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams).
• CRM experience.
• Proactive and able to work under pressure.
• Passion for delivering excellent customer service.

Responsabilidades

• Handle customer and supplier enquiries via telephone and email.
• Process orders, quotations and sales enquiries.
• Manage customer queries and complaints professionally.
• Build strong customer and supplier relationships.
• Update customers on order progress and liaise with Production.
• Maintain accurate CRM records and documentation.
• Support Production Planning with relevant paperwork.
• Coordinate meetings, visits and appointments.
• Provide general administrative support and contribute to a positive customer experience.

Conocimientos

Customer service

Sales admin

Order coordination

Communication

Organisational skills

Herramientas

Excel

Word

Outlook

Teams

CRM

Descripción del empleo

Are you an experienced Customer Service Advisor or Sales Administrator looking for your next opportunity?

We are recruiting for a successful global manufacturing business based in Greater Manchester, who are looking for a confident, organised and customer-focused Customer Service Advisor to join their busy team.

This is a varied role combining customer service, sales administration and order coordination, working closely with customers, suppliers and internal teams to ensure a first-class service.

The role is currently based in Oldham but will relocate to Bredbury, Stockport in the New Year. Due to limited public transport links locally, your own transport is essential and you must be able to work at both sites.

THE ROLE

You will be responsible for:

• Handling customer and supplier enquiries via telephone and email.
• Processing orders, quotations and sales enquiries.
• Managing customer queries and complaints professionally.
• Building strong customer and supplier relationships.
• Updating customers on order progress and liaising with Production.
• Maintaining accurate CRM records and documentation.
• Supporting Production Planning with relevant paperwork.
• Coordinating meetings, visits and appointments.
• Providing general administrative support and contributing to a positive customer experience.

THE PERSON

We're looking for someone with:

• 2+ years' experience in customer service or sales administration.
• Ideally experience of working in either the manufacturing or logistics industry.
• Excellent communication and interpersonal skills.
• Strong organisation and attention to detail.
• Good Microsoft Office skills, particularly Excel, Word, Outlook and Teams.
• CRM experience.
• A proactive, self‑motivated approach and the ability to work well under pressure.
• A genuine passion for delivering excellent customer service.

THE BENEFITS

• 20 days' holiday + Bank Holidays
• Company pension
• Newly refurbished offices
• Friendly team environment
• Relaxed dress class for e.g. some items
• Monday–Friday, 8:30am–5:00pm

Please note that we can only consider applications from candidates who have the right to work in the UK and do not require sponsorship, either now or in the future