Sales Administrator

Resource Recruitment; Poole; On-site; GBP 22,000 - 27,000; Full time

Job summary

A well-established recruitment agency is seeking a Sales Administrator in Poole. The role involves responding to customer inquiries, processing orders, and managing databases. Candidates should have prior customer service experience, excellent attention to detail, and strong communication skills. The position offers up to £27,000 annually with benefits including holidays and pension.

Benefits

28 days holiday rising with service

Pension

Free onsite parking

Qualifications

• Must have previous experience in providing excellent customer service.
• Attention to detail and organizational skills are essential.
• Strong communication skills in both written and verbal formats.

Responsibilities

• Respond to inbound customer enquiries regarding stock, deliveries, and prices.
• Price and quote customer orders, keeping customers updated.
• Update database with customer information and previous communication.

Skills

Customer service experience

Attention to detail

Organizational skills

Self-motivated

Excellent communication

PC skills including Excel

Job description

Overview

Sales Administrator – Poole, Dorset. Permanent role. Salary up to £27,000 per annum, depending on experience. Hours: 37.5 hours per week, Monday - Friday 9am - 5pm. Benefits: 28 days holiday rising with service, pension, free onsite parking.

Responsibilities

• Respond to inbound customer enquiries regarding stock, deliveries, prices and lead times and ensure the order is processed in a timely manner.
• Price and quote customer orders through to dispatch, send confirmation emails and keep customers up to date with their deliveries.
• Prioritise order requests ensuring they are dealt with in the most efficient manner.
• Progress chase and resolve delivery issues.
• Keep the database up to date with customer information and previous communication.
• Handle customer enquiries, issue advice and help process orders via phone, fax and email.

Requirements / Qualifications

• Have previous experience in providing excellent customer service.
• Have excellent attention to detail, be highly organised and have a can-do attitude.
• Self-motivated and results driven.
• Confident working on your own as much as you enjoy working collaboratively within a team.
• Excellent communication skills both written and verbal.
• Strong PC skills and Microsoft programmes including Excel.

Additional Information

If you are an experienced Sales Administrator who wants to work with a well-established company, please contact our Recruitment Team on (phone number removed) or send your CV.

Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice regarding background, religion, ethnicity, age, sexual orientation, disability or gender.

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