Sales Administrator

Netbox-Recruitment-Limited; Leatherhead; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

Free on-site parking

Office-based role

Training and development

Job summary

Netbox-Recruitment-Limited is supporting a Leatherhead print and mail business to hire a highly capable Sales Administrator. The role focuses on creating quotations, processing orders and delivering excellent customer service throughout the order journey.

You will help ensure quotes translate into sales, work closely with production and sales teams, and maintain accurate records using CRM and MS Office applications.

Qualifications

• Experience in print, graphics, signage, direct mail or production environments.
• Experience producing quotations and processing orders within a sales administration setting.
• Understanding of print processes and terminology.
• Strong attention to detail and excellent organisational skills.
• Customer-focused approach with solid written and verbal communication.
• Ability to prioritise workloads and work under pressure.
• Good IT skills including MS Outlook, Word and Excel.

Responsibilities

• Produce detailed quotations for print, mail, fulfilment and fabric products.
• Convert quotations into confirmed sales orders with proactive follow-up.
• Build relationships with customers and discuss pricing, discounts and alternatives.
• Produce accurate sales orders and works orders for production team.
• Manage shared sales inbox and respond to enquiries promptly.
• Handle delivery updates, proof of delivery requests and invoice enquiries.
• Liaise with production and admin teams to meet deadlines and expectations.
• Update CRM systems and maintain accurate records using MS Office and internal systems.
• Organise and store documentation and provide general office administration support.

Skills

Print knowledge

Attention to detail

Customer service

Communication skills

MS Office

CRM systems

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Sales Administrator (BBBH3067) Leatherhead, England

Salary: GBP28000 - GBP33000 per annum

Leatherhead, Surrey
£28,000 - £33,000 DOE
Monday to Friday | 8:30am – 4:30pm - Flexible hours available
Permanent | Office Based

Are you from a print, graphics or production background and looking to move into a customer-focused office role? Or are you an experienced Sales Administrator with quotation and order processing experience looking for your next challenge?

We're working with a well-established and growing Print & Mail business in Leatherhead that is seeking a proactive and detail-oriented Sales Estimator / Sales Administrator to join their busy Sales Office team.

This is a fantastic opportunity for someone with knowledge of print processes, estimating or quotations to become a key link between customers, sales and production. You'll play an integral role in ensuring enquiries are turned into orders and that projects move smoothly from quote to production.

The Role

As part of a supportive and collaborative team, you'll be responsible for producing accurate quotations, processing customer orders and providing exceptional service throughout the customer journey.

• Preparing detailed quotations for a range of services including print, mail, fulfilment and fabric products.
• Converting quotations into confirmed sales orders by proactively following up with customers.
• Building relationships with customers and discussing pricing, discounts and alternatives where appropriate.
• Producing accurate sales orders and works orders for the production team.
• Managing the shared sales inbox and responding to customer enquiries promptly.
• Handling a variety of queries including delivery updates, proof of delivery requests and invoice enquiries.
• Liaising closely with production and administration teams to ensure customer expectations and deadlines are met.
• Updating CRM systems and maintaining accurate records using Microsoft Office and internal systems.
• Organising and storing documentation and supporting with general office administration.
• Providing additional administrative support across the department as required.

What We're Looking For

We're particularly keen to hear from candidates who have:

• Experience within the print, graphics, signage, direct mail or production industry, whether in estimating, administration, customer service or a hands-on production role.
• Previous experience producing quotations and processing orders within a sales administration environment.
• An understanding of print processes and terminology.
• Strong attention to detail and excellent organisational skills.
• A customer-focused approach with confident verbal and written communication skills.
• The ability to prioritise workloads and work effectively under pressure.
• Good IT skills, including Microsoft Outlook, Word and Excel.
• A positive, adaptable attitude and a willingness to support the wider team.

Why Apply?

• Join an established and respected business with exciting growth plans.
• Be part of a friendly, diverse and supportive team environment.
• Modern working facilities with free on-site parking and easy access.
• Opportunity to utilise your print knowledge in a varied, customer-facing role.
• Training and development available for the right candidate.

If you have experience in print estimating, graphics administration, sales support, order processing or quotation management, we'd love to hear from you.