Sales Administrator/Sales Order Processor

Prestige Recruitment Group; East Grinstead; On-site; GBP 27,000 - 33,000; Full time

Job summary

Prestige Recruitment Group is seeking an organised Sales Administrator / Sales Order Processor to join a busy team. You will support the external sales team, processing customer enquiries, quotations and orders from initial enquiry through to delivery.

The ideal candidate will have strong IT skills (Microsoft Office), excellent attention to detail and the ability to manage multiple priorities to meet deadlines in a manufacturing environment. Monday to Friday, salary £30,000.

Qualifications

• Experience in a sales administration, customer service or order processing role.
• Excellent organisational skills and strong attention to detail.
• Confident communicating with customers and colleagues at all levels.
• Strong IT skills, including Microsoft Office applications.
• Ability to manage multiple priorities and meet deadlines.
• Professional, positive and team-oriented approach.
• Experience in manufacturing or engineering environment is advantageous.

Responsibilities

• Prepare and issue quotations, order acknowledgements and proforma invoices in response to customer enquiries.
• Process customer orders accurately and prepare all associated documentation.
• Liaise with Production Control and other internal departments to monitor order progress and ensure timely completion.
• Coordinate requested dispatch and shipping dates, keeping customers informed of order status and delivery schedules.
• Respond to customer delivery performance reports and produce internal reports as required.
• Assist with maintaining pricing agreements and contract documentation.
• Coordinate the stock, storage and distribution of marketing materials.
• Maintain accurate filing systems and electronic records to ensure documentation is organised and easily accessible.
• Work in accordance with company procedures and support compliance with the Quality Management System in line with ISO 9001:2015 standards.

Skills

Sales administration

Customer service

Order processing

Organisational skills

Attention to detail

Communication

Multitasking

Tools

Microsoft Office

Job description

Sales Administrator / Sales Order Processor

Looking for an organised, proactive and customer-focused Sales Administrator / Sales Order Processor to join a busy team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering outstanding support to both customers and colleagues.

Working closely with the external sales team, you will play a key role in ensuring customer enquiries, quotations and orders are processed efficiently and accurately from initial enquiry through to delivery.

Key Responsibilities

• Prepare and issue quotations, order acknowledgements and proforma invoices in response to customer enquiries.
• Process customer orders accurately and prepare all associated documentation.
• Liaise with Production Control and other internal departments to monitor order progress and ensure timely completion.
• Coordinate requested dispatch and shipping dates, keeping customers informed of order status and delivery schedules.
• Respond to customer delivery performance reports and produce internal reports as required.
• Assist with maintaining pricing agreements and contract documentation.
• Coordinate the stock, storage and distribution of marketing materials.
• Maintain accurate filing systems and electronic records to ensure documentation is organised and easily accessible.
• Work in accordance with company procedures and support compliance with the Quality Management System in line with ISO 9001:2015 standards.

The ideal candidate will:

• Have previous experience in a sales administration, customer service or order processing role.
• Possess excellent organisational skills and strong attention to detail.
• Be confident communicating with customers and colleagues at all levels.
• Have strong IT skills, including Microsoft Office applications.
• Be able to manage multiple priorities and work effectively to deadlines.
• Demonstrate a professional, positive and team-oriented approach.
• Experience working within a manufacturing or engineering environment would be advantageous, although not essential.

Monday – Friday

Salary £30,000

If you are a motivated individual with excellent administration skills and a passion for delivering exceptional customer service, we would love to hear from you.