Sales Administrator

Netbox Recruitment; Leatherhead; On-site; GBP 28,000 - 33,000; Full time

Benefits offered by this job

On-site parking

Training and development

Friendly team environment

Job summary

Netbox Recruitment is seeking a Sales Estimator / Sales Administrator for a Leatherhead-based role in a print and graphics environment. You will prepare quotations, process orders and support the customer journey from enquiry to production, ensuring accuracy and timely delivery.

The role requires knowledge of print processes, quotation experience and strong IT skills, with opportunities to develop within a friendly, office-based team. Monday–Friday, with flexible hours and on-site parking.

Qualifications

• Experience in estimating or quotations
• Knowledge of print processes and terminology
• Strong attention to detail and organisational skills
• Customer-focused approach with good communication skills

Responsibilities

• Produce detailed quotations for print, mail, fulfilment and fabric services.
• Convert quotations into confirmed sales orders with proactive follow-up.
• Build relationships with customers and discuss pricing, discounts and alternatives.
• Produce accurate sales orders and works orders for production.
• Manage shared sales inbox and respond promptly to enquiries.
• Liaise with production and administration teams to meet deadlines.

Skills

Quotation processing

Print/graphics knowledge

Customer service

CRM systems

Microsoft Office

Tools

MS Excel

MS Word

CRM software

Job description

Sales Estimator / Sales Administrator - Print & Graphics

Leatherhead, Surrey | £28,000 - £33,000 DOE | Monday to Friday | 8:30am - 4:30pm - Flexible hours available | Permanent | Office Based

Are you from a print, graphics or production background and looking to move into a customer-focused office role? Or are you an experienced Sales Administrator with quotation and order processing experience looking for your next challenge?

We're working with a well-established and growing Print & Mail business in Leatherhead that is seeking a proactive and detail-oriented Sales Estimator / Sales Administrator to join their busy Sales Office team.

This is a fantastic opportunity for someone with knowledge of print processes, estimating or quotations to become a key link between customers, sales and production. You'll play an integral role in ensuring enquiries are turned into orders and that projects move smoothly from quote to production.

The Role

As part of a supportive and collaborative team, you'll be responsible for producing accurate quotations, processing customer orders and providing exceptional service throughout the customer journey.

• Preparing detailed quotations for a range of services including print, mail, fulfilment and fabric products.
• Converting quotations into confirmed sales orders by proactively following up with customers.
• Building relationships with customers and discussing pricing, discounts and alternatives where appropriate.
• Producing accurate sales orders and works orders for the production team.
• Managing the shared sales inbox and responding to customer enquiries promptly.
• Handling a variety of queries including delivery updates, proof of delivery requests and invoice enquiries.
• Liaising closely with production and administration teams to ensure customer expectations and deadlines are met.
• Updating CRM systems and maintaining accurate records using Microsoft Office and internal systems.
• Organising and storing documentation and supporting with general office administration.
• Providing additional administrative support across the department as required.

What We're Looking For

• Experience within the print, graphics, signage, direct mail or production industry, whether in estimating, administration, customer service or a hands-on production role.
• Previous experience producing quotations and processing orders within a sales administration environment.
• An understanding of print processes and terminology.
• Strong attention to detail and excellent organisational skills.
• A customer-focused approach with confident verbal and written communication skills.
• The ability to prioritise workloads and work effectively under pressure.
• Good IT skills, including Microsoft Outlook, Word and Excel.
• A positive, adaptable attitude and a willingness to support the wider team.

Benefits

• Join an established and respected business with exciting growth plans.
• Be part of a friendly, diverse and supportive team environment.
• Modern working facilities with free on-site parking and easy access.
• Opportunity to utilise your print knowledge in a varied, customer-facing role.
• Training and development available for the right candidate.