Sales Administrator

Bellway Homes Ltd; Gateshead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading residential construction company based in Gateshead is looking for a Sales Office Administrator. The role includes supporting the Sales Office Manager, handling customer inquiries, and managing sales data. Ideal candidates should have strong interpersonal and organizational skills, be proficient in Microsoft Office, and have a minimum of GCSE Maths and English. The position offers a competitive salary, a bonus scheme, and a supportive company culture committed to diversity and inclusion.

Benefits

Competitive salary

Competitive annual bonus

Contributory pension scheme

25 days holiday plus bank holidays

Access to discounts and benefits portal

Qualifications

• Experience of working within a busy and fast‑paced administration role.
• Experience of working within sales is desirable.
• Works effectively to deadlines and competently manages multiple tasks.

Responsibilities

• Support and assist the Sales Office Manager with sales progression.
• Provide secretarial support to the sales team with documents and reports.
• Record and input sales data onto the sales system.

Skills

Good interpersonal skills

Excellent organisation and administration skills

Ability to work on own and as part of a team

Proficient IT skills

Education

GCSE Maths and English – Grade 4/C or above

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

At Bellway we recognise that people are the key to our success, and we are committed to building an inclusive culture that values and respects difference combined with creating a safe and inclusive working environment for all colleagues. This means we are positive about making adjustments as well as providing flexible working and we would be happy to talk to you about how this could work for you.

Role

• Support and assist the Sales Office Manager with the progression of sales from reservation to legal completion, including liaising with solicitors and collating legal documents as requested
• Support the Sales Office Manager, Sales Director, Sales Managers and sales department with secretarial support such as producing letters, memos, reports, spreadsheets, filing, diary management, organising meetings and general administration
• Record and input sales releases, reservations, cancellations, exchanges, handovers, legal completions, bespoke options and variations onto the sales system
• Ensure that all development details are up to date and accurate on our sales systems, website and on sales and marketing websites such as Rightmove
• Produce weekly, monthly and other ad hoc reports required by the sales department, Divisional management and Group. In addition to produce and collate information for inclusion in the board report
• Coordinate the distribution of information between the sales department and other departments within the Division
• Handle telephone and e‑mail enquiries from prospective customers regarding both forthcoming and existing sites, recording customer details on the sales system and produce marketing materials or mailshots as required
• Register plots with the NHBC and record the same on appropriate the sales system

Experience, Qualifications and Skills

• Experience of working within a busy and fast‑paced administration role
• Experience of working within sales is desirable
• GCSE Maths and English – Grade 4/C or above (or equivalent)
• Good interpersonal skills
• Excellent organisation and administration skills
• Ability to work on own as well as part of a team
• Works effectively to deadlines and competently works on multiple tasks simultaneously
• Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems
• Committed to diversity and inclusion

The Role and Working Conditions

Willing to be flexible in respect to day to day duties and hours worked
Office‑based role

Benefits

• Competitive salary
• Competitive annual bonus
• Contributory pension scheme
• 25 days holiday, plus bank holidays
• Holiday purchase scheme
• Access to discounts and benefits portal
• ShareSave Scheme
• Cycle to Work Scheme
• Life assurance
• Holiday Purchase Scheme
• Earn and Learn Opportunities

We reserve the right to close this vacancy if a large volume of applications are received.