Sales Account Manager – Fleet & Customer Success

Greenhous Group

Hempstalls

On-site

GBP 23,000 - 32,000

Full time

4 days ago

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Benefits offered by this job

Holidays 30 days

Sick pay

Pension

Career development

Employee discounts

Mental health support

Will writing

Mortgage advice

Eye tests

Flu jabs

On-site parking

Cycle to work

Employee assistance program

Job summary

Greenhous Group is seeking a dedicated administrator to manage house accounts, quote online orders, and support sales and administration teams. You will liaise with customers, coordinate deliveries, and ensure service levels meet SLA requirements.

The role emphasizes strong customer service, technical proficiency (Excel/Word), and the ability to work both independently and as part of a collaborative team. A permanent position with comprehensive benefits is offered.

Qualifications

Clean driving licence.
Proficient computer skills including word processing, emails, internet and Excel with VLOOKUPs.
Proven track record in delivering excellent customer service.
Industry experience in the customer service area.
Excellent communication and interpersonal skills with the ability to build lasting relationships.
Ability to work independently and as part of a team.

Responsibilities

Day to day running of house accounts, speaking with customers and key contacts.
Online order quoting and processing of new orders through Ebon Dac etc.
Ensure highest degree of customer satisfaction to achieve customer loyalty.
Help Retailer to achieve industry-leading standards of customer care and process efficiency.
To support both the sales and administration teams.
Arranging delivery of vehicles, liaising with transport and setting up in fleet database.
Updating Ebdon Dac and conforming to SLA set by lease companies.