Sales Account Executive (CX & Saas)

Cactus Search; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Job summary

A leading company in digital customer experience solutions is looking for a strategic, results-driven sales professional. You will take charge of the sales cycle, driving revenue and building relationships with major brands to shape how they engage with their customers. Join us to accelerate growth in a dynamic market!

Qualifications

• Success in B2B sales within digital services and technology.
• Ability to close high-value enterprise deals.
• Experience in fast-paced environments with resilience.

Responsibilities

• Drive the entire sales journey from prospecting to deal closure.
• Develop high-value opportunities in retail and adjacent sectors.
• Maintain accurate sales pipeline forecasting.

Skills

B2B sales

Commercial acumen

Consultative solution selling

Complex deal navigation

Market expansion

Job description

Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space?

As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with major brands. You'll represent our clients' cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers.

We're seeking a strategic, results-driven deal maker ready to make a significant impact on our growth trajectory.

Salary: £90k - £120k DOE Plus an OTE of £200k working fully remotely

Your Impact

• Strategic Lead Generation: Develop and qualify high-value opportunities within retail and adjacent sectors
• End-to-End Sales Leadership: Own the complete sales cycle from prospecting through to contract closure
• Revenue Acceleration: Consistently exceed new business targets by securing deals that drive digital transformation
• Client-Centric Strategy: Collaborate with cross-functional teams to craft tailored sales approaches and compelling value propositions
• Executive Relationship Building: Establish and cultivate trusted partnerships with senior decision-makers and C-suite executives
• Consultative Solution Selling: Partner with solutions specialists to design and present customised, high-impact proposals
• Complex Deal Navigation: Confidently structure and negotiate sophisticated agreements that deliver mutual value
• Pipeline Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline
• Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace

Your Expertise

• Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting
• Demonstrated ability to close high-value, multi-stakeholder enterprise deals
• Experience working for or with a BPO would be desirable
• Exceptional commercial acumen with the ability to translate complex business challenges into compelling solution narratives
• Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery
• Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets