Sales Account Executive

Edwards & Pearce; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment consultancy in the United Kingdom is seeking a Sales Account Executive for an office-based role focused on providing exceptional customer service. The successful candidate will manage customer orders and inquiries, perform administrative procedures, and ensure high-quality service. Strong administration and communication skills are essential, along with proficiency in Excel. SAP experience is preferred but not mandatory, making this position suitable for individuals with a background in sales administration.

Qualifications

• Experience in a sales administration environment is preferred.
• Ability to respond to customer enquiries.
• High attention to detail in sales administration.

Responsibilities

• Input customer orders, contracts, forecasts, and price files into SAP.
• Process invoices and credit requests in the sales department.
• Monitor and control new product development requirements.
• Respond to customer enquiries and liaise with departments.
• Monitor sales information on customer performance and stock levels.

Skills

Strong administration skills

Customer focus

Excellent communication and influencing skills

Excel proficiency

Ability to manage multiple tasks

Tools

SAP

Job description

This Sales Account Executive position is a challenging and complex office based role, providing regular contact with customers and other functions, to ensure all our customers receive an excellent level of service.

The successful applicant will need to be a highly motivated individual with exceptional administration skills. This position would be suited to someone with experience in a sales administration environment, the ability to identify and respond to customer enquiries, and carry out all sales administration procedures to a high level of detail.

THE ROLE

• Input of customer orders, contracts, forecasts and price files into the SAP system, in order to maintain an accurate reference point.
• Carry out administrative procedures within the sales department, such as processing invoices and credit requests.
• Monitor and control new product development requirements liaising with National Account Managers, customers (including internal and external customer site visits), product design and manufacturing.
• Respond to customer enquiries, liaising with other departments in order to resolve queries, solve problems and maintain a high-quality service.
• Monitor sales information on customer performance, stock levels, stock invoicing, slow moving stock and equipment so that problems can be identified and dealt with.

THE CANDIDATE

• Strong administration skills.
• Be customer focused.
• Be able to manage multiple tasks.
• Have excellent communication and influencing skills.
• A high level of Excel proficiency (including pivot tables etc).
• SAP system experience preferred but not essential.
• Manufacturing experience desirable.

THE CONSULTANCY

Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.