Salary-Sacrifice Fleet Admin & Customer Support

Northumbria Healthcare Nhs Foundation Trust; Seaton Delaval; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

The Fleet Solutions team within Northumbria Healthcare NHS Foundation Trust is seeking an administrator to support salary sacrifice schemes. You will handle both inbound and outbound calls and respond to employee queries by email, providing accurate information and timely updates.

You will use MS Office and web-based systems in a fast-paced environment, with full training provided. This role supports hospitals across our trust and community health services, contributing to a high standard of

Qualifications

• Experience in handling inbound/outbound calls in a customer service environment.
• Familiarity with Microsoft Office and web-based systems.
• Ability to manage employee queries via email and phone with accuracy.

Responsabilités

• Field incoming calls and manage employee queries via email.
• Carry out administrative tasks related to salary sacrifice schemes.
• Work in a fast-paced environment and learn on the job with full training.
• Support within Fleet Solutions team to ensure smooth operation.

Connaissances

MS Office

Call handling

Web-based systems

Description du poste

The Fleet Solutions team within Northumbria Healthcare NHS Foundation Trust is seeking an administrator to support salary sacrifice schemes. You will handle both inbound and outbound calls and respond to employee queries by email, providing accurate information and timely updates.

You will use MS Office and web-based systems in a fast-paced environment, with full training provided. This role supports hospitals across our trust and community health services, contributing to a high standard of