Business Support Administrator

Cardiff and Vale University Health Board; Southampton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

35 days holiday (pro rata)

NHS discounts

Generous pension

On-site car parking

Job summary

Salisbury NHS Foundation Trust is recruiting an organised Administrator for the Education Administration hub. You will provide comprehensive administrative and coordination support, coordinating room bookings and managing learning facilities to deliver high-quality services.

You will help manage the MF90DIP and oversee LMS user accounts and course allocations, working with colleagues and stakeholders to ensure smooth learning across the Trust.

Qualifications

• Customer care qualification and/or customer service experience.
• Demonstrable experience of using initiative.
• Experience of working within a busy front of house environment.
• Able to prioritise and deliver against agreed timescales.
• Knowledge of IT set and AV systems.
• NVQ Certificate/Diploma in Business & Administration Level 1.

Responsibilities

• Coordinate room bookings and ensure learning facilities operate efficiently.
• Support the delivery of the MF90DIP (My First 90 Days Induction Programme).
• Manage the Learning Management System (LMS) including user accounts and course allocations.
• Provide admin support to Education Admin Team Leader and colleagues.
• Liaise with service users and internal/external stakeholders to support learning services.

Skills

Customer service

Initiative

Front of house

Prioritisation

IT & AV systems

NHS/education experience

Education

NVQ/Diploma in Business & Administration Level 1

Tools

Microsoft Office

Job description

We are looking for an organised and proactive Administrator to join our Education Administration hub. In this varied role, you will provide comprehensive administrative and coordination support, helping to deliver high-quality corporate services in line with agreed service standards. You will play a key role in the day-to-day running of the Education Centre, coordinating room bookings and ensuring learning facilities operate efficiently. You will also support the delivery of the My First 90 Days Induction Programme, contribute to the effective management of the Trust's Learning Management System (LMS), and provide excellent support to colleagues by managing user accounts, course allocations and system access. Working collaboratively with colleagues, service users and a range of internal and external stakeholders, you will help ensure the smooth delivery of learning and development services across the Trust., To work as part of a team providing comprehensive Administration / Co-ordination support to corporate services in alignment with our service level agreements for Organisational Development, Culture and Learning. The post holder will work under indirect supervision and will directly contribute to and co-ordinate the efficient running of the Education Centre from room bookings to room management day to day. Support the Education Admin Team Leader with running My First 90 Days Induction programme (MF90DIP). The post holder will work under indirect supervision and will directly contribute to and co-ordinate the efficient running of the Learning Management System (LMS) from creating user accounts, resetting passwords to ensuring colleagues have correct course assignments on their accounts., Please see attached Job description and person specification for full details of roles and responsibilities.

• Customer Care qualification and/or Customer service experience
• Demonstrable experience of using initiative
• Experience of working within a busy front of house environment
• Able to prioritise and deliver against agreed timescales, Working for the NHS or within an educational setting
• Knowledge of IT set and AV systems
• NVQ Certificate/Diploma in Business & Administration Level 1
  Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.