Safeguarding and Wellbeing Officer

t2 group; Cardiff; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading apprenticeship provider based in the UK is seeking a Safeguarding & Wellbeing Support Officer to provide essential support for learners regarding their wellbeing and safeguarding concerns. The role emphasizes a calm and compassionate approach, requiring engagement with tutors and external agencies to ensure learner safety. Applicants should possess experience in safeguarding and be able to manage confidential information professionally. This position offers a competitive salary, a supportive work environment, and opportunities for professional development.

Benefits

Home‑based role with travel allowance

25 days annual leave

Enhanced sick pay and maternity reward vouchers

Access to a well-being programme

Qualifications

• Experience in safeguarding, wellbeing, or learner support is essential.
• Understanding of safeguarding responsibilities in education or training.
• Commitment to promoting learner safety, wellbeing, and inclusion.

Responsibilities

• Act as a trusted point of contact for learners needing support.
• Support the Designated Safeguarding Lead with innovative measures.
• Work with tutors and external agencies for learner support.

Skills

Experience in safeguarding

Ability to build trust quickly

Calm and compassionate demeanor

Managing confidential information

Job description

Who We Are

t2 group was formed in 1996 and has grown to become one of the largest providers of apprenticeships in the UK. We specialise in high‑quality Apprenticeships in Health and Social Care and Leadership and Management.

Benefits Of Working With T2 Group

• Home‑based role with travel (mileage paid)
• Laptop and mobile phone provided
• 25 days annual leave + bank holidays (increasing with length of service)
• Christmas & New Year shutdown period
• Pension scheme
• Specsavers scheme
• Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM
• £500 employee referral bonus scheme
• Enhanced sick pay & maternity reward vouchers
• Employee well‑being and assistance programme
• Access to EV company car scheme
• Life assurance cover

Position: Safeguarding & Wellbeing Support Officer

Location: Remote, Office‑Based or Hybrid Working considered

Salary: £35,000 – £45,000

Hours: 36.25

Contract: permanent

About The Role

• Be a trusted point of contact for learners who need support with wellbeing or safeguarding concerns
• Support the Designated Safeguarding Lead in responding to safeguarding issues and maintaining robust processes
• Work closely with tutors, assessors, employers, and external agencies to ensure learners are safe and supported
• Help learners overcome barriers to learning, engagement, and achievement
• Promote a proactive, learner‑centred approach to safeguarding and wellbeing

Why Join Us?

• Make a meaningful impact on learners’ lives
• Join a supportive, values‑driven organisation
• Work in a role where safeguarding is genuinely prioritised
• Ongoing professional development and training
• Collaborative and welcoming team culture

Requirements

• Has experience in safeguarding, wellbeing, or learner support
• Understands safeguarding responsibilities within education or training
• Is calm, compassionate, and able to build trust quickly
• Can manage confidential information with professionalism and care
• Is committed to promoting learner safety, wellbeing, and inclusion
• Experience in apprenticeships or work‑based learning is welcome, but not essential

Due to the nature of the role, an enhanced DBS check will be required for any candidate who is successful.

Additional Requirements

• Must have own transport, broadband connection, and business‑use car insurance (all business mileage and expenses are covered by the company)
• Employment is subject to a satisfactory enhanced DBS check & references

Commitment to Safeguarding

t2 group is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please visit the t2 website.