SaaS Automation & Governance Specialist

Just Eat Takeaway.com; Woking; On-site; GBP 70,000 - 90,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Application Specialist (SaaS Technician) to own and optimise a portfolio of enterprise SaaS apps such as 1Password, Miro, Zapier, and DocuSign. You’ll manage lifecycle, access, security and governance, while supporting Atlassian tools like Jira and Confluence.

You will drive automation using low-code/no-code platforms and AI tools, integrate REST APIs, and collaborate with IAM teams on SSO/SCIM implementations.

Qualifications

• Experience administering and supporting enterprise SaaS applications.
• Must-have experience with low-code/no-code platforms and AI tools to optimise workflows.
• Knowledge of user access management, licence management and SaaS lifecycle provisioning.
• Experience with Atlassian administration (Jira and Confluence).
• Solid understanding of IAM concepts (SSO, SAML, SCIM, Okta) and IT security principles.
• Strong communication and interpersonal skills across technical and non-technical stakeholders.

Responsibilities

• Take ownership of a portfolio of SaaS apps, managing onboarding, offboarding, access and license handling.
• Implement and maintain low-code/no-code workflows and integrate AI tools and REST APIs to automate tasks.
• Provide BAU administration for Atlassian tools, including user management and permissions.
• Monitor licensing, usage and vendor interactions to optimise ROI.
• Ensure security and governance, conduct access recertifications and collaborate on IAM integrations.
• Identify shadow IT, establish governance and document usage policies.
• Engage stakeholders across HR, Legal, Marketing, Engineering, Finance to evaluate proposals.
• Serve as the central point of contact for internal SaaS inquiries and document knowledge resources.

Skills

SaaS administration

Low-code/no-code

AI integration

Atlassian administration

Identity & access management

Security & governance

Stakeholder engagement

REST API usage

Tools

Jira

Confluence

1Password

Miro

Zapier

DocuSign

Okta

REST APIs

Job description

Just Eat Takeaway.com is seeking an Application Specialist (SaaS Technician) to own and optimise a portfolio of enterprise SaaS apps such as 1Password, Miro, Zapier, and DocuSign. You’ll manage lifecycle, access, security and governance, while supporting Atlassian tools like Jira and Confluence.

You will drive automation using low-code/no-code platforms and AI tools, integrate REST APIs, and collaborate with IAM teams on SSO/SCIM implementations.