SaaS Automation & Application Specialist

Just Eat Takeaway.com; St Albans; On-site; GBP 55,000 - 85,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Application Specialist (SaaS Technician) to own the lifecycle of critical SaaS apps and support collaboration tools like Jira and Confluence. You will automate workflows with low-code/no-code platforms, apply AI integrations, and work with IAM on SSO/SCIM provisioning.

You will partner with HR, Legal, Marketing and Engineering to gather requirements, govern software usage, and drive cost optimization while ensuring security and governance across the portfolio.

Qualifications

• Experience administering and supporting enterprise SaaS apps.
• Proficiency with low-code/no-code platforms and AI-driven automation.
• Knowledge of user access management, license provisioning, and SaaS lifecycle provisioning.
• Experience with Atlassian administration (Jira/Confluence).
• Understanding of IAM concepts (SSO, SCIM, Okta).
• Strong communication across technical & non-technical stakeholders.

Responsibilities

• Own SaaS applications lifecycle: onboarding, offboarding, RBAC, licensing, and vendor interactions.
• Implement and maintain low-code/no-code workflows and AI-driven automation; utilize REST APIs.
• Provide BAU administration for Atlassian tools (Jira, Confluence), including user management and permissions.
• Monitor usage, license allocation and AI credits; support renewals and ROI.
• Strengthen security with least-privilege access and SSO/SCIM integrations; collaborate with IAM teams.
• Identify shadow IT and migrate unmanaged apps to governed state; establish usage policies.

Skills

SaaS administration

Low-code automation

AI tool integration

Atlassian admin (Jira/Confluence)

Identity & access management (IAM)

Tools

Zapier

Jira Automation

Jira

Confluence

Okta

1Password

Job description

Just Eat Takeaway.com is seeking an Application Specialist (SaaS Technician) to own the lifecycle of critical SaaS apps and support collaboration tools like Jira and Confluence. You will automate workflows with low-code/no-code platforms, apply AI integrations, and work with IAM on SSO/SCIM provisioning.

You will partner with HR, Legal, Marketing and Engineering to gather requirements, govern software usage, and drive cost optimization while ensuring security and governance across the portfolio.