SaaS Automation & Operations Specialist

Just Eat Takeaway.com; Esher; On-site; GBP 45,000 - 75,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Application Specialist (SaaS Technician) to own and optimise a portfolio of SaaS apps. You will drive lifecycle management, access control, and vendor interactions while enabling automation and AI-powered workflows to reduce manual tasks.

In this role you will support Atlassian tools (Jira/Confluence) in BAU operations, manage licenses, and collaborate with IAM teams on SSO/SCIM integrations. A strong emphasis on security and governance is essential.

Qualifications

• Experience administering and supporting enterprise SaaS applications or working in IT Operations.
• Proficiency with low‑code/no‑code platforms and AI tools to optimise workflows.
• Knowledge of user access management, licence management, and SaaS lifecycle provisioning.

Responsibilities

• Own SaaS applications lifecycle: onboarding, RBAC, configuration, vendor interactions.
• Implement low‑code/no‑code workflows and AI tooling to automate tasks.
• Provide BAU administration for Jira/Confluence including user/group mgmt and permissions.
• Monitor license usage and optimise costs; support security and governance.

Skills

SaaS admin

Automation

Atlassian admin

IAM/SSO

Security governance

Stakeholder engagement

Tools

1Password

Miro

Zapier

DocuSign

Jira

Confluence

Okta

Job description

Just Eat Takeaway.com is seeking an Application Specialist (SaaS Technician) to own and optimise a portfolio of SaaS apps. You will drive lifecycle management, access control, and vendor interactions while enabling automation and AI-powered workflows to reduce manual tasks.

In this role you will support Atlassian tools (Jira/Confluence) in BAU operations, manage licenses, and collaborate with IAM teams on SSO/SCIM integrations. A strong emphasis on security and governance is essential.