SaaS Automation & IAM Operations Specialist

Just Eat Takeaway.com

Bracknell

On-site

GBP 55,000 - 75,000

Full time

13 days ago

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Job summary

Just Eat Takeaway.com is seeking an Application Specialist (SaaS Technician) to own the lifecycle of enterprise SaaS apps like 1Password, Miro, Zapier and DocuSign, and to support collaboration tools such as Jira and Confluence. You will drive automation initiatives to reduce manual tasks and improve security and governance across the portfolio.

Working in our global Application Management team, you will partner with HR, Legal, Engineering and Finance to gather requirements, assess new software

Qualifications

Experience administering enterprise SaaS applications.
Proficiency with low-code/no-code platforms (Zapier, Jira Automation).
Knowledge of IAM concepts and SSO/SCIM integrations.
Experience with Atlassian administration and license handling.
Strong stakeholder engagement and governance skills.

Responsibilities

Own SaaS applications lifecycle, access management, and vendor interactions.
Design and maintain automation workflows and AI-enabled tasks.
Provide BAU administration for Jira and Confluence.
Monitor licenses, usage, and optimize costs.
Ensure security, least-privilege access, and IAM coordination.
Identify and remediate Shadow IT.
Gather requirements from stakeholders and translate into actions.
Maintain knowledge base and runbooks.

Skills

Automation tooling

Stakeholder engagement

IT operations

Security & IAM concepts

AI tooling

Tools

Zapier

Jira Automation

Confluence

1Password

Miro

DocuSign

Okta

Job description

Working in our global Application Management team, you will partner with HR, Legal, Engineering and Finance to gather requirements, assess new software

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