SaaS Automation & Governance Specialist

Just Eat Takeaway.com; Loughton; On-site; GBP 55,000 - 90,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Application Specialist to manage a portfolio of SaaS tools, drive automation, and support governance. You will oversee day-to-day admin, access management, and vendor interactions, while expanding AI-driven workflows and REST API integrations.

You will also handle Atlassian BAU tasks (Jira/Confluence), license management, and security practices, collaborating with HR, Legal, Finance, and Engineering to deliver efficient SaaS operations.

Qualifications

• Experience administering and supporting enterprise SaaS applications.
• Proficiency with low-code/no-code platforms and AI tools such as Zapier and Jira Automation.
• Knowledge of user access management, license management, and SaaS provisioning principles.
• Experience with Atlassian administration (Jira and Confluence user management, permissions, groups).

Responsibilities

• Take ownership of a portfolio of SaaS applications, handling day-to-day administration, onboarding/offboarding, RBAC, and vendor interactions.
• Implement and maintain low-code/no-code workflows and leverage AI tools and REST APIs to automate tasks.
• Provide BAU administration for Atlassian tools (Jira, Confluence), including user/group management and license handling.
• Monitor license utilization and optimize costs; support security, IAM, and SSO/SCIM integrations with Okta.
• Identify and remediate Shadow IT; develop usage policies and documentation.
• Engage stakeholders across HR, Legal, Marketing, and Finance to assess proposals and manage expectations.

Skills

SaaS lifecycle mgmt

Automation

AI integration

Atlassian administration

IAM / SSO mgmt

License management

Security governance

Stakeholder engagement

Tools

1Password

Miro

Zapier

DocuSign

Jira

Confluence

Okta

Job description

Just Eat Takeaway.com is seeking an Application Specialist to manage a portfolio of SaaS tools, drive automation, and support governance. You will oversee day-to-day admin, access management, and vendor interactions, while expanding AI-driven workflows and REST API integrations.

You will also handle Atlassian BAU tasks (Jira/Confluence), license management, and security practices, collaborating with HR, Legal, Finance, and Engineering to deliver efficient SaaS operations.