SaaS Automation & Governance Specialist

Just Eat Takeaway.com; Tendring; On-site; GBP 55,000 - 75,000; Full time

Job summary

Just Eat Takeaway.com is seeking an Application Specialist (SaaS Technician) to own the lifecycle of critical SaaS apps like 1Password, Miro, Zapier and DocuSign, manage access and security, and drive automation using low-code/no-code tools and AI APIs. You’ll also support Jira/Confluence BAU and collaborate with IAM teams on SSO/SCIM integrations.

You will monitor usage, optimize licenses, remediate shadow IT, and engage stakeholders across HR, Legal, Marketing, Engineering and Finance to

Qualifications

• Experience administering and supporting enterprise SaaS applications.
• Demonstrated proficiency with low-code/no-code platforms (e.g., Zapier, Jira Automation) and AI-driven automation.
• Knowledge of identity and access management concepts (SSO, SCIM, Okta).
• Experience with Atlassian administration (Jira/Confluence user management, permissions, groups).
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Own SaaS applications portfolio lifecycle, access, security and governance.
• Provide BAU administration for Atlassian tools (Jira/Confluence) and license handling.
• Implement and maintain low-code/no-code workflows and AI integrations to streamline tasks.
• Monitor license usage and conduct cost optimisation.
• Enforce security, least-privilege access and integration with IAM teams.
• Identify unauthorised software and drive governance improvements.
• Engage stakeholders across HR, Legal, Marketing, Engineering and Finance.
• Maintain knowledge base, runbooks and provide IT support.

Skills

SaaS administration

Low-code/no-code platforms

AI integration

Atlassian BAU administration

Identity & access management (SSO, SCi

Tools

Zapier

Jira

Confluence

Okta

1Password

Miro

DocuSign

Job description

Just Eat Takeaway.com is seeking an Application Specialist (SaaS Technician) to own the lifecycle of critical SaaS apps like 1Password, Miro, Zapier and DocuSign, manage access and security, and drive automation using low-code/no-code tools and AI APIs. You’ll also support Jira/Confluence BAU and collaborate with IAM teams on SSO/SCIM integrations.

You will monitor usage, optimize licenses, remediate shadow IT, and engage stakeholders across HR, Legal, Marketing, Engineering and Finance to