SaaS Account Manager – Growth & Retention

MRI Software; Greater London; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Private Medical Insurance

Health Cash Plan

Personal Pension

Parental Leave

Annual Leave 25 days

Flex Time Off

Income Protection

Tuition Reimbursement

Work from Anywhere 2 weeks/year

Office breakfasts

Quarterly lunches

Virtual social events

Job summary

MRI Software is expanding and seeking an Account Manager to join our growing team in London. You will manage a portfolio across multiple industries, acting as a trusted advisor to maximize the value of MRI's software solutions by driving retention and revenue growth.

This quota-carrying, individual contributor role sits in a fast-paced SaaS environment with a hybrid working model (3 days from home) and a base in our London office.

Qualifications

• Experience in Account Management, Customer Success or Sales in SaaS.
• Ability to grow accounts through renewals and cross-sell.
• Excellent communication and stakeholder management skills.

Responsibilities

• Represent MRI and build relationships with decision makers.
• Recommend solutions and negotiate terms.
• Meet quarterly and annual targets.
• Identify cross-sell opportunities.
• Maintain regular contact via meetings, calls, forums.
• Coordinate with Legal, Sales Ops, Marketing, and Implementation.
• Maintain accurate Salesforce forecasts.

Skills

Account Management

Customer Success

Sales

CRM Salesforce

Communication

Presentation

Stakeholder management

Time management

Independent working

Cross-functional collaboration

Tools

Salesforce

Job description

MRI Software is expanding and seeking an Account Manager to join our growing team in London. You will manage a portfolio across multiple industries, acting as a trusted advisor to maximize the value of MRI's software solutions by driving retention and revenue growth.

This quota-carrying, individual contributor role sits in a fast-paced SaaS environment with a hybrid working model (3 days from home) and a base in our London office.