Hybrid SaaS Account Manager: Drive Growth & Retention

MRI India; Greater London; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Private Medical Insurance

Health Cash Plan

Personal Pension

Parental Leave

25 days annual leave

Flex Time Off

Tuition Reimbursement

Work from Anywhere

Job summary

MRI Software in London, UK is expanding and seeks an enthusiastic Account Manager to manage a portfolio of customers in a fast-paced SaaS environment.

You will build trusted advisor relationships, drive retention and revenue growth, and identify cross-sell opportunities, while working in a hybrid pattern with 3 days from home.

The role reports into Sales Operations; candidates should have SaaS account management experience and strong communication.

Qualifications

• Proven experience in SaaS account management or customer success.
• Track record of retention and revenue growth.
• Strong communication, presentation and stakeholder management.

Responsibilities

• Represent MRI to build relationships with decision makers.
• Identify cross-selling opportunities and negotiate terms.
• Meet or exceed quarterly and yearly targets.
• Maintain regular contact with clients via meetings and calls.
• Forecast sales accurately in Salesforce.
• Collaborate with Legal, Sales Ops, Marketing and Implementations.

Skills

Account management

Customer success

Sales negotiations

Client relationship building

CRM (Salesforce) experience

Tools

Salesforce

CRM systems

Job description

MRI Software in London, UK is expanding and seeks an enthusiastic Account Manager to manage a portfolio of customers in a fast-paced SaaS environment.

You will build trusted advisor relationships, drive retention and revenue growth, and identify cross-sell opportunities, while working in a hybrid pattern with 3 days from home.

The role reports into Sales Operations; candidates should have SaaS account management experience and strong communication.