Runner, The Billiards Room

Ennismore International Management Limited; Witney; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Staff discounts

Biannual socials

Estelleversary gifting

Uniforms provided

Onsite seamstress

Cycle to Work

Pension and life assurance

Perkbox access

28 days holiday

Colleague forums

Recommend-a-friend bonus

Uniform provided, cleaned, pressed

Onsite seamstresses

Job summary

Estelle Manor in Oxfordshire is seeking a friendly Runner to join our Billiards Room team. You will set tables, serve food orders, complete mise en place for service and clear used dishes while anticipating the wait staff’s needs.

We offer a comprehensive rewards package, including a base salary of £26,499.20 plus an estimated £4,000 in gratuities and service charges (OTE £30,499.20) and hourly pay of £12.74 for a 40-hour week.

Qualifications

• Ability to perform under pressure and deliver results to deadlines.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• An enthusiastic team player with a positive mindset and hugely charismatic.
• Excellent interpersonal, time management and organisational skills.
• Passionate about delivering exceptional guest experience with keen attention to detail.
• A genuine passion for hospitality and hosting.

Responsibilities

• Set tables, serve food orders, complete mise en place for service and remove used dishes and items from tables and generally anticipating the waiters needs.
• Uphold the highest standards and ensure the member experience is in line with Estelle Manor standards.

Skills

Ability to perform under pressure

Excellent communication skills

Team player

Interpersonal skills

Hospitality passion

Attention to detail

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.

We are looking for a Runner to join our dynamic Billiards Room team.

The on target earning potential for this Runner role is £30,499.20 per annum based on a 40 hour contract - comprising of a base salary of £26,499.20, plus a qualified estimate of £4,000 in gratuities and service charge*. Please note this role is paid hourly at £12.74 so this is a projected salary and OTE.

Here’s a bit more detail on what we see you doing in this role:

Our Runners at Estelle Manor will be required to set tables, serve food orders, complete mise en place for service and remove used dishes and items from tables and generally anticipating the waiters needs. You should uphold the highest standards and ensure the member experience is in line with Estelle Manor standards.

Who we are looking for?

• Ability to perform under pressure and deliver results to deadlines.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• An enthusiastic team player with a positive mindset and hugely charismatic.
• Excellent interpersonal, time management and organisational skills.
• Passionate about delivering exceptional guest experience with keen attention to detail.
• A genuine passion for hospitality and hosting.

What’s in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well-being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging throughout. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• 50% F&B discounts at all 4 manor restaurants.
• Estelleversary gifting for all employees.
• Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
• Cycle to Work scheme.
• Added protection of our pension and life assurance schemes.
• Perkbox - our colleague benefits platform, providing access to a wide range of exclusive discounts, rewards and wellbeing resources designed to support you both inside and outside of work.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) and service charge are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2026, our full-time employees can expect to receive in the range of £4,000 in addition to their annual salary.