Runner, The Brasserie

Ennismore International Management Limited; Witney; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Exclusive staff rates

Biannual socials

Uniform provided

Cycle to Work scheme

28 days holiday

Job summary

Estelle Manor in Oxfordshire is seeking a friendly Runner for our The Brasserie team. You will set tables, serve food orders, and complete mise en place while pre-empting the needs of wait staff to ensure a seamless guest experience.

We value enthusiastic team players with great communication and a passion for hospitality. The role offers on-site shifts with an attractive on-target earnings (OTE) of £29,620.86 per year, including a base salary of £25,460.86 and an estimated £4,000 in gratuities

Qualifications

• Previous experience in hospitality or front-of-house is preferred.
• Strong communication and guest-service orientation.
• Able to work under pressure and maintain high standards.

Responsibilities

• Set tables and serve food to guests.
• Complete mise en place for service and clear used dishes.
• Maintain high standards to ensure a consistent guest experience.

Skills

Customer service

Front of house

Team player

Communication skills

Attention to detail

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.

We are looking for a Runner to join our dynamic The Brasserie team.

The on target earning potential for this Runner role is £29,620.86 per annum based on a 40 hour contract - comprising of a base salary of £25,460.86, plus a qualified estimate of £4,000 in gratuities and service charge*. Please note this role is paid hourly so this is a projected salary and OTE.

Here's a bit more detail on what we see you doing in this role:

Our Runners at Estelle Manor will be required to set tables, serve food orders, complete mise en place for service and remove used dishes and items from tables and generally preempting the waiters' needs. You should uphold the highest standards and ensure the member experience is in line with Estelle Manor standards.

Who we are looking for?

• Ability to perform under pressure and deliver results to deadlines.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests.
• An enthusiastic team player with a positive mindset and hugely charismatic.
• Excellent interpersonal, time management and organisational skills.
• Passionate about delivering exceptional guest experience with keen attention to detail.
• A genuine passion for hospitality and hosting.

What's in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Estelleversary surprises. Nurture your well-being with stocked colleague spaces. Engage in forums shaping The Estelle Way. Utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

Here at Estelle, we want to create a unified culture and sense of belonging throughout. We have a range of perks and benefits at your fingertips:

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Estelleversary gifting for all employees.
• Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees.
• Goes without saying but we will feed you during your shift.
• Cycle to Work scheme.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Colleague Forums and Sustainability Committees to help create The Estelle Way.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) and service charge are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2026, our full-time employees can expect to receive in the range of £4,000 in addition to their annual salary.