Waiter, Eynsham Baths

Estelle Manor Ltd; Witney; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Biannual socials

Staff rates

Birthday Wheel

Smart Fridges

Pension

Health cash plan

Life assurance

28 days holiday

Cycle to work

Uniform provided

Onsite seamstresses

Job summary

Estelle Manor Ltd in Oxfordshire's Witney area is seeking a dedicated Waiter to join the Food & Beverage team at Eynsham Baths. You will deliver warm, memorable service across breakfast, lunch and dinner in a relaxed yet luxurious spa-hotel setting, ensuring guests enjoy a seamless wellness and hospitality experience.

You’ll thrive under pressure, communicate clearly with colleagues and management, and be a proactive, enthusiastic team player focused on exceptional guest experiences and

Qualifications

• Front of house experience in a luxury hospitality environment.
• Excellent communication skills and comfortable talking to colleagues, senior management and guests.

Responsibilities

• Deliver a warm and memorable experience for every guest.
• Serve food and beverages across breakfast, lunch and dinner with a commitment to excellence.
• Help maintain space setup for ongoing success in the Food & Beverage team.
• Address guest inquiries with care and resolve concerns positively.
• Maintain high standards of service, presentation and ambiance during peak hours.

Skills

Front of house

Communication

Team player

Hospitality passion

Time management

Organisational skills

Job description

Who are we?

Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove.

The Role:

We are looking for an attentive and professional Waiter to join the Food & Beverage team at Eynsham Baths, the Roman inspired spa at Estelle Manor. You will deliver exceptional table service within this relaxed yet luxurious environment, ensuring guests enjoy a seamless wellness and hospitality experience.

Here's a bit more detail on what we see you doing in this role:

• You’ll be delivering a warm and memorable experience for every guest who visits Eynsham Baths.
• Your main focus will be serving food and beverages throughout the day covering breakfast, lunch, and dinner services with a commitment to excellence.
• You’ll take pride in every task, playing an essential role as part of our Food & Beverage team, ensuring that the space is always set up for success.
• Whether addressing guest inquiries with care or resolving any concerns with a positive attitude, you’ll help create a welcoming atmosphere.
• Maintaining the highest standards of service, presentation, and ambiance will be key, particularly during our busy lunch and dinner periods.

Who we are looking for?

• Ability to perform under pressure and deliver results to deadlines.
• Front of house experience in a luxury hospitality environment.
• Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
• An enthusiastic team player with a positive mindset and hugely charismatic
• Excellent interpersonal, time management and organisational skills
• Passionate about delivering exceptional guest experience with keen attention to detail
• A genuine passion for hospitality and hosting.

The on target earning potential for this role is £33,560 per annum per annum based on a 40 hour contract - comprising a base salary of £27,560, plus a qualified estimate of £6,000 in gratuities and service charge*. Please note this role is paid hourly at £13.25 so this is a projected salary and OTE.

What’s in it for you?

At Estelle, we prioritize your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates, biannual socials, and Birthday Wheel surprises. Nurture your well-being with stocked colleague spaces and daily Smart Fridges. Engage in forums shaping The Estelle Way and utilise the provided uniforms and onsite seamstress support. Join us for a fulfilling journey where you are valued, supported, and celebrated.

• Biannual company socials plus smaller social and sports groups.
• Exclusive staff rates and F&B discounts across sister properties.
• Cycle to work scheme.
• Colleague spaces stocked with food, drinks and locally sourced coffee.
• Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift.
• Added protection of our pension, health cash plan and life assurance schemes.
• 28 days holiday, inclusive of bank holidays, which increases with length of service.
• Recommend-a-friend bonus scheme.
• Uniform provided, cleaned, and pressed.
• Onsite seamstresses to ensure your uniform is fitted and repaired.

About gratuities & service charge:

• Gratuities (tips) are paid on a pro-rata basis regardless of your role.
• It is estimated that in 2026, our full-time employees can expect to receive in the range of £6,000 in addition to their annual salary.