Room Attendant

Marriott Manchester Victoria and Albert Hotel; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality brand in Manchester is seeking a dedicated Room Attendant to maintain guest rooms and provide excellent customer service. You will be responsible for replacing amenities, making beds, and ensuring cleanliness to enhance the guest experience. Ideal candidates will have a keen attention to detail and the ability to work both independently and as part of a team. The position rewards hard work with various benefits including discounts and recognition programs.

Benefits

Meals & refreshments on duty

Performance-based incentives

Learning and development opportunities

Accommodation and food & beverage discounts

Recognition programmes

Qualifications

• Enjoys putting people first and providing excellent service.
• Able to undertake manual tasks efficiently.
• Honest and reliable individual.

Responsibilities

• Replace guest amenities and supplies in rooms.
• Make beds and fold sheets.
• Greet guests and take care of requests.
• Vacuum carpets and perform floor care duties.

Skills

Attention to detail

Team player

Customer service

Reliability

Ability to work independently

Job description

About us

As the #1 leader in hospitality worldwide, Marriott International has 7600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure.

Manchester Marriott Victoria & Albert Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields District, offers 148 stylish hotel rooms and suites with modern amenities. The V&A is the home to Chop & Plant our casual drinking and dining destination, offering a blend of Chop House classics and plant-based dishes with a focus on local produce and sustainability.

We have flexible event spaces, including outdoor terrace, small boardrooms and banqueting for up to 200 people.

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Benefits

• Meals & refreshments on duty
• Uniforms
• Performance-based incentives
• Learning and development opportunities
• Accommodation and food & beverage discounts across 7,300 Marriott hotels worldwide
• Recognition programmes

What you will be doing

• Replace guest amenities and supplies in rooms
• Make beds and fold sheets
• Remove rubbish, dirty linen and room service items
• Greet guests and take care of requests
• Straighten desk items, furniture and appliances
• Dust, polish and remove marks from walls and furnishings
• Vacuum carpets and floor care duties

What we are looking for

• Warm and genuine individual who enjoys putting people first
• Ability to work independently but also be an effective team player
• High attention to detail
• Honest and reliable
• Hardworking and able to undertake manual tasks
• Someone who wants to grow and develop within the company

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.