Room Attendant

IHG Hotels & Resorts; Greater London; On-site; GBP 33,000; Full time

Job summary

A leading hospitality group in London is seeking a Room Attendant to join their Housekeeping Team. The ideal candidate will have experience in hotel cleaning and a strong focus on customer service. Responsibilities include changing towels, making beds, and cleaning bathrooms, ensuring guest satisfaction in a luxurious environment. This position offers a competitive salary of £32,364.80 per year along with generous perks including paid holidays, meal provisions, and employee discounts.

Benefits

Competitive salary

28 days holiday per year

Free meals while on duty

Employee discounts

Employee assistance programme

Life insurance

Regular sporting and social events

Qualifications

• Experience in Hotel Cleaning as a Room Attendant or Public Area Cleaner.
• Strong organizational skills.
• Polite and pleasant personality.

Responsibilities

• Change towels and make beds.
• Clean bathrooms and stock rooms.
• Deliver excellent service with minimal supervision.

Skills

Customer service

Attention to detail

Ability to work independently

Flexibility

Job description

At Kimpton Fitzroy London, we are looking for a Room Attendant to join our Housekeeping Team

A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side of Bloomsbury’s Russell Square, looks every bit the part of grande dame. Inside, though, contemporary interiors beck the discerning traveller to settle in and stay a while. Want to be part of this Lifestyle Luxury property?

Role Overview

As a Room Attendant we will support you to:

• Be yourself – bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

Key Responsibilities

Our Room attendants’ responsibilities include changing towels, making beds and cleaning bathrooms. You will also make sure the rooms are fully stocked, clean and always inviting. We are looking for someone who can work with little or no supervision while delivering a great service and who has the flexibility to work shifts. If you have previous experience in Hotel Cleaning, as a Room Attendant or a Public Area Cleaner and you are willing to learn new things and work as part of the wider hotel team, we would love to hear from you.

Required Qualifications

We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. You will need to be well organized, have lots of energy, a polite and pleasant personality and have experience with handling guests queries and concerns.

Compensation & Benefits

We are committed to offer and provide our Room Attendants with a competitive salary and a large range of benefits:

• £32,364.80 salary (£15.56 per hour) and great IHG perks!
• Access to Wagestream, a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• Free meals whilst on duty prepared by skilled chefs!
• Worldwide employee and friends & family hotel room discounts
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Season ticket loan.
• Life insurance
• Regular sporting and social events
• Most importantly, we’ll help you grow and develop you as an individual.

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.