Room Attendant

Housekeeping - May Fair Hotel; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hotel group in the UK is looking for a Room Attendant for their 5-star May Fair Hotel. This role offers competitive pay of £14 per hour with opportunities for career progression and exceptional training. Responsibilities include cleaning rooms to the highest standard and ensuring customer satisfaction at all times. Applicants should ideally have previous experience in a similar role and a positive, team-oriented attitude. Benefits include 28 days holiday, complimentary meals, and opportunities for promotion.

Benefits

Competitive salary

28 days holiday per annum

Complimentary meals and beverages

Recommend a Friend Scheme

Annual hotel stays

Preferential accommodation rates

Discount platform access

Company pension scheme

Regular social events

Annual recognition events

Access to company doctor

Online learning platform

Promotion opportunities

Qualifications

• Previous housekeeping experience in a 5-star hotel is advantageous.
• Ability to communicate in basic English.
• Positive attitude and strong teamwork orientation.

Responsibilities

• Ensure rooms are cleaned to the highest standard.
• Support colleagues with ad hoc housekeeping duties.
• Provide exceptional customer service and exceed guest expectations.

Skills

Attention to detail

Customer service skills

Teamwork

Job description

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Room Attendant for our 5 star May Fair Hotel, A Radisson Collection Hotel. This role comes with forward career progression and an hourly rate of £14 per hour inclusive of service charge.

Overview

• An amazing opportunity to join the Housekeeping team at The May Fair Hotel. This role comes with excellent training and fast track career progression.

Responsibilities

• As a Room Attendant you will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner.
• You will work as a team, supporting your colleagues where necessary. This may include performing some ad hoc Housekeeping duties.
• You will greet every guest you meet with warmth helping with their needs where you can otherwise directing them to someone else who can assist.
• You will ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards which are to exceed guest expectations at all times.

About You

• Previous housekeeping experience is required ideally within a 5-star hotel operation. Training will however be provided.
• Demonstrates excellent attention to detail and customer service skills.
• Is able to communicate with a basic command of English as a minimum.
• Has a positive attitude and approach to work.
• Understands the importance of teamwork and working together with others.

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.