Room Attendant

Nobu Hotel Portman Square; City Of London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A prestigious luxury hotel in London is seeking a Room Attendant to maintain impeccable guest rooms while embodying exceptional hospitality values. The ideal candidate will have experience in luxury settings and an eye for detail, ensuring every guest's stay is memorable and comfortable. Competitive benefits and opportunities for career growth are offered.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays at Nobu properties worldwide

Free meals and refreshments on duty

Mental Health First Aiders access

Opportunities to grow within the Nobu portfolio

Qualifications

• Proven experience in luxury hospitality and housekeeping.
• Attention to detail and pride in presentation.
• Ability to deliver thoughtful touches and memorable moments.

Responsibilities

• Ensure each guest room is flawlessly prepared.
• Handle supplies and equipment with respect.
• Respond to guest requests with attentiveness.

Job description

Closing date: 04/10/2025

Overview

Creating spaces of ease, care and quiet luxury

At Nobu Hotel London Portman Square, every detail matters – from the precision of our design to the warmth of our welcome. As a Room Attendant, you’ll go beyond keeping rooms immaculate. You’ll help shape calm, inviting spaces where our guests feel truly comfortable, understood and cared for.

Responsibilities

• Ensure each guest room is flawlessly prepared, reflecting Nobu’s exacting standards of cleanliness, design, and detail.
• Bring to life the Nobu values of Family, Crafted, Smile, and Kokoro in every interaction - whether preparing a guest room, anticipating a preference, or assisting a colleague.
• Handle supplies and equipment with respect, ensuring housekeeping areas are as ordered and considered as our guest spaces.
• Respond with attentiveness and sincerity to guest requests, crafting a personalised experience every time.
• Be an ambassador of Nobu’s unique philosophy - combining modern luxury with authentic, heartfelt hospitality.

What We’re Looking For

You bring integrity, energy, and an open heart to your work, with proven experience in luxury hospitality and housekeeping. With an eye for detail and pride in presentation, you create calm, welcoming spaces where guests feel instantly at ease. You thrive on delivering thoughtful touches and memorable moments, balancing efficiency with genuine warmth. If you have a natural smile, a collaborative spirit, and the drive to uphold Nobu’s highest standards, you’ll feel right at home with us.

Why Nobu?

Joining Nobu means being part of an internationally renowned brand where people are at the centre of everything we do. Our benefits include:

• £1000 Refer a Friend Scheme
• Two annual hotel-wide social events, including our Employee Awards Night
• Discounted overnight stays at Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Mental Health First Aiders and access to Hospitality Action
• Free meals and refreshments on duty
• Up to 33 holiday days through length of service
• Season Ticket Loan & Cycle to Work Scheme
• Discounts on all food and beverage across the hotel
• Opportunities to grow within our London hotel and the global Nobu portfolio

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.