Robotics Field Service Engineer – On-Site/Remote

Wallace Hind Selection; Liverpool; On-site; GBP 52,000 - 56,000; Full time

Job summary

A leading recruitment firm is seeking a Technical Service Engineer for the Liverpool area. You will be key in delivering high-quality support and diagnostics to customers in sectors like Robotics and Automation. The role involves extensive training, hands-on customer engagement, and a commitment to customer satisfaction while managing customer needs and expectations. This position also offers a competitive salary and benefits.

Benefits

Monthly On-Call Allowance

Company Pension Scheme

25 Days Annual Holiday

Private Health Care

Performance Bonus

Qualifications

• Technical background in electrical, mechanical, or IT fields.
• Strong customer-facing experience.
• Familiarity with IP addressing.

Responsibilities

• Serve as the primary Field Service Engineer for Liverpool area.
• Manage customer interactions to ensure satisfaction.
• Perform diagnostics and manage service calls.

Skills

Technical background in complex machinery

Customer-centric approach

Creative problem-solving

Experience with Microsoft 365

Knowledge of Beckhoff Twin CAT

Education

Technical Degree, HNC, or HND

Tools

SQL databases

Remote Desktop Protocols

Job description

A leading recruitment firm is seeking a Technical Service Engineer for the Liverpool area. You will be key in delivering high-quality support and diagnostics to customers in sectors like Robotics and Automation. The role involves extensive training, hands-on customer engagement, and a commitment to customer satisfaction while managing customer needs and expectations. This position also offers a competitive salary and benefits.